Reviews
Pam A
Just had my expedition serviced and was in and out in no time. Great dealership! Wouldn’t think of going any where else. Sales and service are great
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the feedback, Pam! Our top priority is exceptional customer care and we are proud that this was offered to you during your recent visit. Sincerely, Steve Smith - GSM | Service: Sincerely, Pat McConville - Service Manager
Painless experience
The staff was very professional and helpful. Very smooth transaction. They didn't have the exact truck I was looking for but went out of their way to find one.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Steve Smith - GSM
Steve Smith is awesome to work with, I send all of my...
Steve Smith is awesome to work with, I send all of my friends and family to him. Love this dealership. Everyone is always very friendly.
- Customer service —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Steve Smith - GSM
Pugmire Ford of Cartersville is great! Go ask for Daniel...
Pugmire Ford of Cartersville is great! Go ask for Daniel he is the absolute BEST! My husband and I love my new Explorer. Very pleased. Daniel made us feel very comfortable that day ( we had two small children with us not knowing we were going to buy a car that day). Daniel was very informative and gave us the absolute truth on the car and we love it! Not to mention the rainy weather that day, that clearly didn’t stop Daniel from wanting to sell us the car. For the first time ever, I had a great experience with car buying and that is becaus Daniel was so GREAT!
- Customer service —
- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Sincerely, Steve Smith - GSM | Service: Sincerely, Pat McConville - Service Manager
Great Deal!
Very professional, great deal! It was worth the drive from Aiken, South Carolina. The team provided a great test drive and provide info on all the new items in the vehicle... Excellent Service!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for this wonderful feedback! We're so glad you came to see us for your next car. It's fantastic to know that our team helped make us worth the drive. If there's anything else we can help you with in regards to your new vehicle, please let us know. Happy driving! Sincerely, Steve Smith - GSM | Service: Sincerely, Pat McConville - Service Manager
Great and friendly employees.
Always been treated with respect. Will purchase my next vehicle from my home town Ford Dealership Pugmire. Friendly and kind to everyone. Check Pugmire out before you go any where else.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Steve Smith - GSM
Great experience. Daniel was polite and friendly,not...
Great experience. Daniel was polite and friendly,not pushy or high pressure sales tactics. He did everything he could do. Scott was great too. He explained the deal well
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Sincerely, Steve Smith - GSM
Easiest purchasing process I have ever experienced....
Easiest purchasing process I have ever experienced. Daniel Driver made this the most pleasurable buying experience i have ever experienced. I wrote my ridiculous offer down on a napkin, and sent him a picture of it. Stating this is what I want to pay and this it what I want to put down. Two days later the truck was delivered to my doorstep. Exactly what they said it was. I couldn't be happier.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Steve Smith - GSM
Everyone was friendly but my experience with Daniel was...
Everyone was friendly but my experience with Daniel was definitely what would keep me coming back and recommending others. Daniel made me feel comfortable in the car buying process. He was warm, friendly, genuine, informative, and helpful. I went to another car dealership the same week and had quite the opposite experience. I’m very grateful for my experience with Pugmire. Thank you!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello and thank you for your feedback. We're very happy to hear that your experience was nothing short of exceptional. Our staff and customers are very important to us and we want to be able to provide them with the kind of service they deserve. Come and see us again! Sincerely, Steve Smith - GSM
Was an easy no pressure experience from start to finish....
Was an easy no pressure experience from start to finish. Every person from salesman (Mike) to the sales manager was friendly and helpful. They answered all my questions, and worked diligently to find the best finance option for me.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Mike, thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle-free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! Sincerely, Steve Smith - GSM