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Bob King GMC/Buick

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (45 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (45 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Bob King

ALL of the Staff at Bob King understand and display the true meaning of customer service. They truly want your business and make sure you are completely satisfied. Aside from doing what is expected, they go way above and beyond. One example; I never opened or, for that matter, touched a door while I was there because someone was opening it for me. I cannot imagine going to another dealership. Thank you to all of the staff at Bob King.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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My visit at Bob King auto.

Very cordial and accommodating. Waiting room is very nice and convenient.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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My visit to Bob King auto.

Very cordial and accommodating. Waiting room is very nice and convenient. I would recommend Bob King auto to anyone. I"ve found this to be true for all my visits.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Best all around Dealership

ALL of the Staff at Bob King understand and display the true meaning of customer service. They truly want your business and make sure you are completely satisfied. Aside from doing what is expected, they go way above and beyond. One example; I never opened or, for that matter, touched a door while I was there because someone was opening it for me. I cannot imagine going to another dealership. Thank you to all of the staff at Bob King.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Best buying experience EVER!!

Best car buying experience I have ever had. I had Don as my salesman- he is the absolute best! I went looking for a used vehicle and ended up getting a new Buick Encore at an amazing price. I am completely satisfied! This is where I will go for all of my car buying needs and I would definitely recommend Bob Kings to everyone!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Best buying experience EVER!!

I went looking for a used car and ended up buying a new Buick Encore...and I absolutely love it! Don was my salesman- and he was the absolute best I have ever worked with. Got a awesome deal AND a 7 year, 125,000 warranty with ZERO deductible. This is most definitely my goto place for my car buying needs from now on!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

Great experience.

Arrived around 3:45 pm, met Mark, he showed us the 2016 Enclave. Drove one. He located one on the sales lot that had the desired equipment. The purchase process was as smooth as possible. Mark showed us many of the cars features and how to use them and we left with the vehicle around 6:00 pm. Very pleasant experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Three visits still not resolved

Don't let the clean facility and friendly staff fool you. other than routine maintenance don't go there. They have you come back multiply times so they can bill GM warrantee. Three visits for sometime that could have been easily repaired on the first visit. You will notice that all the reviews on there website is 5 star.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
2 people out of 2 found this review helpful.

always had great service

I bought my car 2 years ago and have had nothing but great service from the sales dept to the service dept.. they go above and beyond and while I have read other comments here, I believe these people want something for nothing and would much rather have someone that is concerned for my well being than screwing me out of my money. We also bought at Jeff Gordon Chevy (65K diesel truck) and if you want to get taken for a ride then go there. We will never buy from them again. Bob King is great!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.

Great service, clean facilities

Very courteous and hospitable. Clean environment and excellent service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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