Bob King GMC/Buick

Reviews

3.0 out of 5 3.0
13 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 1.0 out of 5
    March 29, 2018

    Bought used Canyon interior was dirty, sales guy clueless what to do. I will never return to buy a vehicle or get service there. Scott C

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    December 5, 2017

    This was, without a doubt the most positive car buying experience I have ever had. My husband and I came to Bob King to look at a Buick Cascada. I was... in the market for a new car and I wanted a convertible. I had my eye on a used Cascada in Sanford NC but wanted my husband to see a Cascada before I bought it. We came into the show room and Mr. Carrol met us at the door, introduced himself and let us look at the cars you had on the lot. We drove one and loved it and we were going to buy the one in Sanford but when Mr. Carrol started talking numbers Sanford went out the window and I bought a buick from Bob King. I had pre arranged financing and your finance manager beat my credit union inside out and the deal he presented was fantastic. Your service people were awesome, your salesman was awesome, and your finance guy was awesome. They took care of everything and it was so easy. I love my Cascada and the next time I buy a car it will be from your dealership. Thank you all so much- you have a life long customer with us.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    September 27, 2016

    Very cordial and accommodating. Waiting room is very nice and convenient.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    September 27, 2016

    ALL of the Staff at Bob King understand and display the true meaning of customer service. They truly want your business and make sure you are completely... satisfied. Aside from doing what is expected, they go way above and beyond. One example; I never opened or, for that matter, touched a door while I was there because someone was opening it for me. I cannot imagine going to another dealership. Thank you to all of the staff at Bob King.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 5.0 out of 5
    August 23, 2016

    Best car buying experience I have ever had. I had Don as my salesman- he is the absolute best! I went looking for a used vehicle and ended up getting a... new Buick Encore at an amazing price. I am completely satisfied! This is where I will go for all of my car buying needs and I would definitely recommend Bob Kings to everyone!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    March 10, 2016

    Very courteous and hospitable. Clean environment and excellent service.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    February 24, 2016

    The level of customer service is awesome as always..

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 3.0 out of 5
    May 11, 2013

    Found a used Hi-bred camry on Bob Kings listings, Called the dealer in Wilimngton was advised it was still there..Before I left my home I called the dealership... and advise that I was on my way to Wilimngton to check and had a contact name and asked if they still had the car. After an hour and half trip I arrived ready to look at the vehicle. found the used car lot and was directed to the name given me. He checks his list and informs me the car was in Charleston, But that he had others that I may be interested.in. I wasn't happy to have driven 160 miles round trip to look at a car that they should have told me was in Charleston. No apology, No Sorry about the misunderstanding, Just wanted to show me cars I wasn't interested in. I would have a very hard time trusting this dealership.if what I went through was the way they treat their customers.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • 5.0 out of 5
    May 6, 2013

    Great place to do business. I have purchased many cars from this group and have dealt with many different sales associates as well as used the service... group from the GMAC and Mercedes. Great people.

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    Does recommend this dealer
    Shopped for a used car
    Came in for service or repair
    Did make a purchase
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  • 5.0 out of 5
    September 20, 2012

    I am completely satisfied with my buying experience at Bob King. The sales staff was professional and knowledgable. I didn't feel pressured to buy. I will... definitely be buying from Bob King again.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    4 people out of 4 found this review helpful. Did you?
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