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Sunland Ford

(769 reviews)

Reviews

(769 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Great Team!

Great service!! Everyone was helpful and worked hard to make sure we were satisfied!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Exemplary service

This is our second car we have purchased from Sunland Ford. We are very satisfied with the quality of service that we receive and all the personnel are professional and courteous.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We're happy to hear that you are satisfied with your experience here at Sunland Ford, Kelly! We appreciate your business and hope to continue to serve you for many years to come!

Great dealership

This purchase was the best experience I have ever had making a vehicle purchase. The salesman was great. I have to say that I love this truck

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great People Great Service

I felt very good about the experience; they worked with me to purchase a vehicle and I would definitely recommend them to friends and family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 1.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Best Place There Is

I have never had better customer service :). Employees are helpful, kind and knowledgeable. MY car was done by exactly when they said.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Ford Escape Hybrid Oil Change

I purchased a 2008 Ford Escape Hybrid and received a free oil change from Sunland Ford. They staff quickly acknowledged me upon arrival and made the entire process smooth and easy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Awesome Service

I was recommended by a friend and the experience was amazing. The Customer Service was on point. I am now part of the Sunland Ford Family!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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My Experience With Sunland Ford Victorville

2013 Honda Accord service was great the staff was very helpful had a great experience with you and have recommended to three others whom also purchased a vehicle with you and also purchased a second vehicle from you a 2014 GMC Sierra

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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average service department

It took about one and a half hours for an oil change in the express lane. I also have a ram and their quick service takes half that.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Charles, your positive review means a lot to us and we?re happy we could help you! Thanks again for your business! Take care!

Easy Lease End

All of your staff was very helpful and answered all of my questions. The end lease process was easy and fast.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Your comments keep us motivated and working hard for all our guests, Brock! Thanks again for your business! Take care!