Sunland Ford

OUR SALES GUY WAS JUSTIN. HE WAS AWESOME!!! WE BOUGHT 2 CARS!

Purchased 2016 Mustang. Wanted a white 5.0. Ashley and Shane found one for me at another dealership and arranged to have it delivered to your dealership overnight. Shane was very helpful and not PUSHY, a big plus for your business. Pleasant and smooth transaction. Really helps when sales knows about the car they are selling. Love my car. Thanks, Gene Stewart

Great sales person (Anthony Vargas) gave us everything we want on our truck and made us a super deal!!!

I had a great experience buying my daughters first car with her! The salesman and finance manager were awesome! We were in and out of there in under 2 hours! My girl loves her new (used) car! Thank you Sunland Ford! Kim Methvin

No worries, just stopped in and my car was serviced while I waited and coffee and donuts provided. Clean and efficient.

I usually avoid dealerships like the plague so the fact that I keep going back to Sunland Ford says a lot about the experience there.

No pressure, knowledgeable demonstration of vehicles. Our sales representative was professional and knowledgeable.

I would like to thank Raphael for the outstanding help he has given us. He was very courteous and helped us every step of the way. He was very helpful in finding us the right car for our family. We would definitely recommend and come back next time.

Ultimately I am happy with the service provided. Larry came through in the end and I feel the negatives are really due to being the only service/dealership in the area. My only problem is that I had told Larry where to look when I called before the truck had even been towed into the dealership. Instead of starting at that point we wasted a week+ tearing the engine down to get to my high pressure fuel pump to find nothing wrong and that the issue I had stated with the fuse turned out to be the cause. I do not completely fault the technicians or Larry for this since I know you have a trouble shooting tree to follow for warranty qualification, to find out that the original thing that I had stated was the only change was the issue bothered me more than a little. To the service center and Larrys credit he did get my truck the same day that it arrived to start the process when he had originally stated that it would take 5 days to get to it. The other problem I have is that I felt just like another number and not like a customer. My truck would not have gotten done if I had not stated that I was leaving town and needed my truck so that my wife didnt have to deal with the problem. I do realize that there are hundreds of vehicles coming in for service or repair and when waiting on a repair to be told that "we dont work Saturday or Sunday on repairs" is a bit of an issue when you are the only game in town, this became a bigger issue when I requested a rental and was told that I couldnt get one until we were sure it was a warranty issue (which took a week) and I had my child I had to figure out how to get around if there was an emergency. All in all I am satisfied but think there is plenty of room for improvement when it comes to the dealership service/repair and I have seen great improvements throughout the last 4-5 years that I have been dealing with them.

I had a problem where the engine would stop running. Took it in to the dealership. The staff was very helpful in finding the problem and explaining the options needed to fix the issue. Larry was very helpful and kept me informed of the progress.