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Moore Buick GMC

(2,973 reviews)
Visit Moore Buick GMC
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 2:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–2:00pm
Sunday Closed Closed
2024 state dealer award
View 10 awards
2024 state dealer award 2024 state dealer award 2022 state dealer award 2022 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award
New (910) 378-0746 (910) 378-0746
Used (910) 378-0698 (910) 378-0698
Service (910) 459-4463 (910) 459-4463

Reviews

(2,973 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Moore Buick GMC from DealerRater.

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Very comfortable.

Our experience was great. Jeff and Paul no made us very comfortable. We were not pressured to make a decision. I would highly recommend my friends to this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Two new vehicles

I was in the market for a new vehicle but wasnt sure what make and model. Stopped in here just to browse and Steve found the 2013 GMC Sierra for me and I drove it away that day with the lowest APR I have ever had. Just took my daughter there today and she just drove away with a 2015 Chevy Cruze for less than 10k after financing. The team and staff here are pleasant, polite, and very professional. Ive always been intimidated by their high end vehicles across the front of the lot, but now this place will be my first stop when looking for a reliable vehicle. They refuse to sell a sub-par car, truck, or SUV.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Awesome place and great people.

I’ve never felt so comfortable buying a vehicle than I did when I purchased from Moore Buick. I didn’t feel pressured or rushed. Great people and service

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Awesome Communication

Although, we purchased a vehicle elsewhere. When it came to the communication of our Sales person, Matt I have to say his customer service, follow-up and willingness to help my son find a truck was outstanding. We wish we could have bought from him. It just came down to inventory and our time restraints. I wouldn’t think twice to purchase from this dealership and especially our sales person Matt.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Overall great experience

I came to GMC just to browse the lot and right off the bat Matt came and asked if I need any assistance and sure enough he was a great help and knew exactly what I was looking for. He found the right car just for me and this wasn’t the first dealership I had visited. Matt was a huge help

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Got an amazing car for an amazing price

Matt was amazing with us, got us a good deal on a great car and didn’t waste too much time. Friendly and professional service all around.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

The quality of service at Moore Buick was outstanding

Matt, Paul, and the team at Moore Buick GMC are the most professional and helpful group of people that I’ve had the pleasure of dealing with during my van buying experience. Anyone looking to purchase a new or quality pre owned vehicle would be wasting their time if they didn’t go to Moore Buick GMC first!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

BEST Car Buying Experience EVER!

I do not like dealing with typical car salesman that play games or smoke & mirrors with cost shifting. I like to know the bottom line without spending hours getting there too. I could tell within the 1st 5 minutes of speaking with Ryan I was dealing with an experienced salesperson who was going to be honest and upfront. I never left my house to make this purchase! Not only did we handle everything over the phone BUT they brought our new vehicle to our home, that same day, we live in New Bern. Do not waste your time with other dealerships unless you have time to waste! Seriously, the quickest, and best buying experience we have ever had. Great Price, Great Service, Great Experience. A+++

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Best dealership all around

The salespeople and managers of this dealership will not let you down! Best value for your trade in and for a purchase of a new or used vehicle. My family has purchased several vehicles from this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Multi Person purchase

We worked with Matt, and I will recommend him to anyone that asks! He worked with myself and my parents (that live in another state) to make this sale work. He was patient with ALL out questions, and trust me there were a lot! He was not pushy at all like you see with many sales people which was nice because we did not feel pressured!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.