Parker Cadillac

After dealing with a lady on the phone who did not offer me a courtesy car, I finally got her to agree to one because with my work schedule (being a teacher) I wouldn't be able to drop my ATS off until late. I was fine with the drop of and courtesy Car, but I was not happy that my car was in there for a week to fix the pinstripe and oil change. They did check out my smelly A/C, but a week for a days worth of work?? I had to call each afternoon before leaving work in NLR to check on the status of my car. I live in Cabot and driving to WLR is out of the way without having some type of information. My service advisor only called me once...when they wanted me to pick up my car. I also had to speak to another service advisor about the work done on my car, because my advisor was not around. Overall, I wasn't too happy. Parker needs to step it up because I expect perfect service when paying that much for a car. This was not that first time that I was not 110% satisfied.

The staff in service department are always very friendly and helpful. Great service.

Parker Cadillac service isn't just TOP NOTCH it is without a doubt the best car service I have ever used.

Every time I have had my car serviced there, for whatever reason, it has been fixed and has been a pleasant experience with friendly people.

We decided to get a Cadallic because we thought the service would be really good. We were surprised by how good it was. The experience was excellent!

Everyone made sure I was completely satisfied Great experience

The employees in the Service Dept. all seemed to enjoy their job; met me and the other customers with a friendly greeting and smile. No problems or issues with my service. Completed faster than promised!

Everything was perfect. My car was exceptionally clean and everything was handled promptly.

We did enjoy our car shopping at both Parker Lexus with Ashley. She was a wealth of information on any question we had and we would surely mention her to anyone we know that wants to shop for a Lexus. We then came to your Cadillac lot and sales consultant Jim McDermott was most kind and also answered all questions we had and encouraged us to drive several models and we decided the CTS was more in line for what we needed. Eddie certainly did enjoy seeing Rick and Dave Parker along with several others that he worked with when he was employed at Parker. The overall experience was fun and we appreciate the genuine feeling of being with family. We will be back again. we love the CTS!

Thank you Connie, you are great...I appreciate all, and the cookies are great...Mary Turner...(Ms Mary)..Eudora, AR