Reviews
Great repair
The service department is great. The only recommendation I would make is to make appointments for cars when the department actually plans to start working on the vehicle. I was told on the front end that it would be several days before my vehicle would be returned, but I thought that was due to the difficulty of finding the leak. After three days, the car had not been touched. At that point, I was given a wonderful car to drive in the interim. Christmas season is a hard time to be without your vehicle for a week.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Deannie
as always, friendly knowledgeable staff. always take my car there for service. on all my visits, facility is clean and neat.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Blake Hendrix ('13 Escalade)
First Class service all the way. Problems were addressed and contact was maintained throughout the process. Loaner vehicle was smaller than mine but was in excellent condition. I have owned Infiniti, Lexus, and Acura and the service provided by Parker is unmatched. Thanks!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service
The employees are always so professional and nice. Whether shopping for a car or having it serviced is a pleasant experience every time.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great experience.
They were prepared, efficient and great overall. Definitely lived up to their reputation.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Johnny Glaze
Always great service by a great group of Cadillac experts!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Excellent service
Parker has been excellent every visit. I recently had a recall and error message. They never took a shortcut or rushed, making sure the work was done correctly.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
gwen from russellville
jeff thornton came out the front door to greet us and made us feel welcome. we have purchased 3 caddie's from parker in little rock. we always ask for jeff.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Beverly Frye
Everyone was great! They are all easy to work with and all are friendly!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Service so good, traded for a new vehicle.
This vehicle was brought in for service, however, it was traded-in for another vehicle. All of the prior services and/or repairs provided on this vehicle were excellent.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase