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Parker Cadillac

(291 reviews)
Visit Parker Cadillac
Sales hours: 8:00am to 5:30pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 8:00am–5:30pm 7:30am–5:30pm
Tuesday 8:00am–5:30pm 7:30am–5:30pm
Wednesday 8:00am–5:30pm 7:30am–5:30pm
Thursday 8:00am–5:30pm 7:30am–5:30pm
Friday 8:00am–5:30pm 7:30am–5:30pm
Saturday 9:00am–3:30pm Closed
Sunday Closed Closed
New (501) 392-3027 (501) 392-3027
Used (501) 588-3932 (501) 588-3932
Service (501) 588-0212 (501) 588-0212

Reviews

(291 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Great repair

The service department is great. The only recommendation I would make is to make appointments for cars when the department actually plans to start working on the vehicle. I was told on the front end that it would be several days before my vehicle would be returned, but I thought that was due to the difficulty of finding the leak. After three days, the car had not been touched. At that point, I was given a wonderful car to drive in the interim. Christmas season is a hard time to be without your vehicle for a week.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Deannie

as always, friendly knowledgeable staff. always take my car there for service. on all my visits, facility is clean and neat.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Blake Hendrix ('13 Escalade)

First Class service all the way. Problems were addressed and contact was maintained throughout the process. Loaner vehicle was smaller than mine but was in excellent condition. I have owned Infiniti, Lexus, and Acura and the service provided by Parker is unmatched. Thanks!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service

The employees are always so professional and nice. Whether shopping for a car or having it serviced is a pleasant experience every time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great experience.

They were prepared, efficient and great overall. Definitely lived up to their reputation.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Johnny Glaze

Always great service by a great group of Cadillac experts!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Excellent service

Parker has been excellent every visit. I recently had a recall and error message. They never took a shortcut or rushed, making sure the work was done correctly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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gwen from russellville

jeff thornton came out the front door to greet us and made us feel welcome. we have purchased 3 caddie's from parker in little rock. we always ask for jeff.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Beverly Frye

Everyone was great! They are all easy to work with and all are friendly!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Service so good, traded for a new vehicle.

This vehicle was brought in for service, however, it was traded-in for another vehicle. All of the prior services and/or repairs provided on this vehicle were excellent.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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