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Charles Allen Ford

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (187 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (187 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Fantastic Service!

I purchased a 2014 F150 XLT, my service was exceptional. All the staff was helpful and knowledgeable of the vehicle I was buying.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 3.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great service

I needed a recall done on my car the older man at the service place helped me he was very nice and I enjoyed myself while I was there.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Mark Morris

You have the best service center in the area. I wished I could say the same about your sales team!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 1.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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2014 F150

2014 F150, have not used service dept on this vehicle, sales staff good

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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great service

excellent work and service

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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found the perfect car..

2014 Edge. Located my car in Olathe, Kansas on Saturday, had it in my driveway on Thursday. ...

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Mr. Underwood, Thank you for writing us a review about our sales department. We enjoyed helping you find the your vehicle. We are always happy to find and go get the vehicle you desire, if we do not have what you are looking for on our lot.I am happy to hear that the process was quick and that you have the car you wanted. We appreciate your business.

Super friendly people

I got an oil change and the people were fast and extremely friendly!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Mica, Thank you for writing us a review about your service experience. We value our customers feedback. I am very pleased to hear that everyone was friendly, and that they were fast to get you back on the road. Thank you for your business!

love this dealership

great service, great store

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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AC service/repair

Got us in quickly. Repairs done the same day. Very satisfied. Everyone was very nice and professional. Thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Mr. Dever, Thank you for taking the time to write us a service review. Service is very important to us, so I'm very glad to hear about your experience. Thank you for your business!

Good

Y'all did a good job highly recommend to others

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you Steve for taking the time to write a review of our Service Department. I am very happy to hear of your experience, and we value the recommendation.