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Cella Ford

(212 reviews)
Visit Cella Ford
Sales hours: 8:30am to 7:30pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:30am–7:30pm 7:30am–6:00pm
Tuesday 8:30am–7:30pm 7:30am–6:00pm
Wednesday 8:30am–7:30pm 7:30am–6:00pm
Thursday 8:30am–7:30pm 7:30am–6:00pm
Friday 8:30am–7:30pm 7:30am–6:00pm
Saturday 9:00am–6:00pm Closed
Sunday Closed Closed
New (252) 288-3663 (252) 288-3663
Used (252) 288-3614 (252) 288-3614
Service (252) 288-3624 (252) 288-3624

Reviews

(212 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Cella Ford from DealerRater.

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I am very pleased with my new F-150. The salesman was...

I am very pleased with my new F-150. The salesman was very helpful as well as the finance person. I would definitely recommend this dealership to anyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Highly Recommend Christina at Cella Ford

Christina is patient also understanding and fast and works for you! 2 time buyer and will definitely return for her services. Outstanding Person, honest, super knowledable and friendly!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Jennifer, we are very happy Christina could provide you with a positive experience! At Cella Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

Cella Ford experience

Christina is excellent to deal with on your car buying needs.Everyone at the dealership is courteous and friendly. I would recommend them for all your car buying needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great customer service

Christina Barham is awesome!! This makes the 3rd new car I have purchased from her! She is knowledgeable about her cars and has great customer service skills!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Jaime, we?re happy to hear you had another great experience with Christina! As one of our valued customers we want to sincerely thank you for your business, and we look forward to your next visit. Take care!

Christina

Christina is the best around! 2nd time buying from Christina and I wouldn’t go anywhere else. The experience is painless and she is all about customer service. From finding what you want, getting the numbers, all the way to the end of explaining what each feature is on the vehicle. If you want a great deal, experience and friendly atmosphere buy from Cella Ford and Christina Barham!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Christina

I highly recommend Christina for your buying experience. She is very knowledgeable with the vehicles and made our experience great. She doesn’t pressure and answers all your questions.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Christina

Christina was very professional, she was not "pushy" and she listened to us which is very refreshing. She previously sold us another vehicle and we requested her again due to our last good buying experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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2013 Ford Expedition - Wonderful!

Saleslady, Christina, was very helpful with our trade up. Sales Manager, Brian, was very fair with his offer. Service Department, William, was quick to correct a problem we found a few days later. We have bought vehicles from Cella Ford before. We will do so again. 5 Star Folks! - Steve, New Bern, NC.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Buying my fiesta

Christina was very helpful and professional in helping me get a replacement vehicle for my wrecked car. I was at a loss for what I could afford and she helped put me in the car of my dreams.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Sandra, our Staff works hard to go the extra-mile for our valued guests! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Great experience!

We had a great sales experience with Christina at Cella Ford. We really felt like she was listening and working to help us find the best vehicle for us. We enjoyed it so much, we ended up buying two cars from her! :-)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you have any additional questions about your vehicle, we will be more than happy to assist you! Safe travels!