Cella Ford

Great Service. Both service and parts personnel were very helpful and friendly

We enjoyed our visit to cella ford . What a great staff they have! Danny Ewell our salesman Was great he keep us informed on all levels of the sale. Thanks to Lisa the finance manager to . She was great .

I have chosen to work with Christina for my past three vehicle purchases now. Take what you think about car sales people and throw it out! Christina is trust driven and she does what it takes to build trust and make you comfortable. Not once did I feel pressure to buy. Do yourself a favor and talk with Christina even if you’re just thinking about buying. She knows what she is doing!

I have nothing but good things to say about the entire service department. Those guys and gals are professional.

Service is easy to schedule, any changes or problems are brought to the owners attention immediately. Very professional and cooperate with a shuttle vehicle to your home. Waiting area is renovated and clean with drinks, coffee and pastry, and television.

Inquired on internet and Michelle contacted me first. Very helpful and informative! Made appointment to come test drive vehicle. Once I arrived Allen helped through the entire process.

2 hours for an oil change with an appointment is excessive.

I arrived with no appointment and the teck worked me in! Great service!

Only issue I have is that like other dealerships servicing vehicles protection mats and covers for driver seats are provided to protect integrity of surfaces not getting any possible grime. Unfortunately none of these were provided..Otherwise service provided was very professional and prompt.

Christina make the buying process super simple and helped get our deal worked out perfectly! I would recommend her to anyone looking to purchase from Cella Ford in New Bern!