Cella Ford

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5.0
(209 reviews)
Visit Cella Ford
Sales hours: 8:30am to 7:30pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:30am–7:30pm 7:30am–6:00pm
Tuesday 8:30am–7:30pm 7:30am–6:00pm
Wednesday 8:30am–7:30pm 7:30am–6:00pm
Thursday 8:30am–7:30pm 7:30am–6:00pm
Friday 8:30am–7:30pm 7:30am–6:00pm
Saturday 9:00am–6:00pm Closed
Sunday Closed Closed
New (252) 288-3663 (252) 288-3663
Used (252) 288-3614 (252) 288-3614
Service (252) 288-3624 (252) 288-3624

Inventory

See all 163 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since March 2021.
Cella Ford has been family owned and operated for over 45 years in New Bern North Carolina. Continuously recognized for excellence in exceeding customer expectations in sales and services Cella Ford is a multi-year President's Award Winner. Find out why our customers keep coming back year after year.
Trusted. Committed. Proven.

Service center

Phone number (252) 288-3624

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
Closed
Sunday
Closed

Reviews

5.0
(209 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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5.0

Excellent customer service is always found at Cella Ford

Excellent customer service is always found at Cella Ford in Bew Bern. They made our Ford Bronco purchase just as smooth and easy as it could possibly be! Thank you Cella Ford for our amazing new Bronco!

5.0

Excellent customer service is always found at Cella Ford

Excellent customer service is always found at Cella Ford in Bew Bern. They made our Ford Bronco purchase just as smooth and easy as it could possibly be! Thank you Cella Ford for our amazing new Bronco!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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5.0

Excellent experience.

Excellent experience. Ryan was very patience and knowledgeable about the Honda Accord we were interested in buying.

5.0

Excellent experience.

Excellent experience. Ryan was very patience and knowledgeable about the Honda Accord we were interested in buying.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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5.0

I purchased a used 2021 Chevy Bolt EV last month.

I purchased a used 2021 Chevy Bolt EV last month. The entire transaction was completed via email and phone at a distance of almost 1000 miles and everything went off without a hitch. The team at Cella was professional, attentive and helped me with information at every step of the way.

5.0

I purchased a used 2021 Chevy Bolt EV last month.

I purchased a used 2021 Chevy Bolt EV last month. The entire transaction was completed via email and phone at a distance of almost 1000 miles and everything went off without a hitch. The team at Cella was professional, attentive and helped me with information at every step of the way.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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5.0

Love my new Bronco Sport!

Dealership called as soon as they had one come in so I could test drive. Cella has been my neighborhood Ford store for 15 years and I am always treated well. Traded my Ranger Lariat for this vehicle because the Ranger (which I loved) no longer fit my needs. GREAT ride, handling, and glad to have GOAT drive.

5.0

Love my new Bronco Sport!

Dealership called as soon as they had one come in so I could test drive. Cella has been my neighborhood Ford store for 15 years and I am always treated well. Traded my Ranger Lariat for this vehicle because the Ranger (which I loved) no longer fit my needs. GREAT ride, handling, and glad to have GOAT drive.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Maureen, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We hope to be of service to you again! Take care!

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5.0

Great to work with an highly recommended!

Great to work with an highly recommended! The whole team at Cella went above and beyond to make the entire buying process seamless.

5.0

Great to work with an highly recommended!

Great to work with an highly recommended! The whole team at Cella went above and beyond to make the entire buying process seamless.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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5.0

I was pleased with the service I received when buying a

I was pleased with the service I received when buying a newer used vehicle. Everyone from sales to service was exceptional and kind in their service I received.

5.0

I was pleased with the service I received when buying a

I was pleased with the service I received when buying a newer used vehicle. Everyone from sales to service was exceptional and kind in their service I received.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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5.0

Cella Ford

Cella Ford is amazing. Jason Tomchesson and his team are awesome. They are a pleasure to work with and we keep going back to get our vehicles from Cella because of Jason and the team (10 different cars from Cella in the past 15 years).

5.0

Cella Ford

Cella Ford is amazing. Jason Tomchesson and his team are awesome. They are a pleasure to work with and we keep going back to get our vehicles from Cella because of Jason and the team (10 different cars from Cella in the past 15 years).

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Joshua, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

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5.0

Cella Ford

Very easy buying process. We had a great sales person to work with.

5.0

Cella Ford

Very easy buying process. We had a great sales person to work with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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5.0

Cella Ford offered me what I wanted on my trade.

Cella Ford offered me what I wanted on my trade. And found my used Jeep to replace my trade vehicle.

5.0

Cella Ford offered me what I wanted on my trade.

Cella Ford offered me what I wanted on my trade. And found my used Jeep to replace my trade vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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5.0

This dealership was awesome.

This dealership was awesome. The salesman was one of the best I've ever dealt with

5.0

This dealership was awesome.

This dealership was awesome. The salesman was one of the best I've ever dealt with

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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See all 209 reviews