Reviews
Excellent Care
My salesman, Freeman, was very helpful in my selection. He really tried to make my buying experience quick and informative. The experience was my first time to buy a car without my husband. My husband is in a nursing home.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for sharing your experience with us, we are happy to know that it was a good one. We pride ourselves on taking great care of our customers and ensuring 100% satisfaction. Please let us know if there is anything we can do to help in the future.
Vandergriff Chevy Survey
Service and facilities continue to be exceptional.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for the positive feedback, we sincerely appreciate your business!
Experience at Vandergriff Chevy.
We always enjoy our experience with the employees here . Charles in service is excellent and caring.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks for your kind words and the positive feedback, we greatly appreciate your business. Please come back and see us when your car is ready for service again.
Vandergriff Chevrolet
Brandon my service advisor was excellent!!! He took really good care of me.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for the positive feedback and for choosing Vandergriff Chevy, we sincerely appreciate it!
Car doctoring
Cody is just amazing and very pleasant. I love how professional and courteous he is! You should totally clone him and the phone receptionists who clalled to keep me posted about my car!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We appreciate the kind words for Cody! Thank you for choosing the Vandergriff Chevy service center. Please come back and see us when your car is ready for its next service.
My experience was excellent
First time purchasing a vehicle from Vandergriff -Chevrolet, my experience was "EXCELLENT". Don was very friendly,patient and professional. He showed me each department, Answered all my Questions in a professional way. I LOVED IT!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Disappointing First Service!
I purchased a new truck in Houston and after being a Vandergrift customer at a different brand lot, I transferred my service to Vandergriff Chevrolet in Arlington, TX. I scheduled an appointment for 9 am arrived at 8:45 am. It really didn't matter that I had an appointment because, they just took customers as they came. I was advised it would take three hours for my first oil change and tire rotation. Really! I received a call three hours later from Chris advising me they could not find the tire lock key. I told him it should be in the vehicle as the truck was new and the tires had never been taken off. He told me they looked everywhere and couldn't find it. So after waiting half the day, I picked the truck up minus the tire rotation and headed out. After leaving, something told me to look for myself and upon lifting the rear seat I find the key still tie wrapped to the jack. Really! I called to speak to Mr. Williams to advise him of the issue and all he gives me is excuses. Big mistake for he could not have cared less. ! I will try to find another Chevy Dealer or maybe a GMC dealer who cares about the Chevy customer. Maybe it was because I didn't buy my truck from them. Now I know why.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities 2.0
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
We first want to thank you for choosing Vandergriff Chevrolet service center to service your Silverado. We apologize for the length of time you had to wait for your oil to be changed and tires rotated. We are sorry that your appointment was not honored; we are working internally to ensure that these types of situations do not happen in the future. We greatly appreciate your feedback and business and it is our goal to go above and beyond to ensure that you are happy. We'd like to further discuss this issue and we urge you to give please give Bob Clark a call at (817)299-2311 as soon as possible.
BEST DEALER SHIP
GREAT DEALER SHIP PEOPLE WERE VERY FRIENDLY AND OUR SALES PERSON RODOLFO WAS VERY HELPFUL AND KNOWLEDGEABLE
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for the positive feedback, we greatly appreciate your business!
Bought new car!
Great experience! Salesman was very knowledgeable and friendly. ..
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
we are happy to know that you had a great experience with us. Thanks for the positive feedback!
Great experience
Dontae was fantastic...... Extremely polite! first time we have actually had a sales personal answer every question that we had asked without making us wait around and him go ask!!! (That is Huge) All around great guy!!!! Finance department was friendly and did a great job as well We will be back for out next vehicle................... thanks,
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for the kind words for our sales and finance staff, it was our pleasure helping you find the right car and we hope you love it! We look forward to helping you in the future.