Chalmers Ford

The facility has plenty of seating, helpful customer service, good location, and just an overall pleasant facility.

everyone was fabulous in dealing with my wife and I

This was the 3rd time in for the sun room. The first time it would not open. A repeat issue from a year ago. This time they replaced the whole sunroof. The first time we opened it, two of the rubber molding strips fell off. They had to order the parts and finally the sunroof works. They stood behind their work and took care of the issues. We also had some other minor work taken care of. My main complaint is that they never seem to have parts, they have to order the parts and for insurance warranty work, it seems to take a long time to get a reply from the insurance company. We have purchased two new vehicles from them and have all our maintenance done with Chalmers. Overall we are very pleased with them and their work.

Excellent service. Diana Treat is always a pleasure to work with. I have been a customer for over 15 years and cannot think of a bad experience I have ever had.

I have bought my last two cars at Don Chalmers and had them regularly serviced there. The experience I've had is top rate with extraordinary customer care. Diane in the Service Department takes excellent care of customers and their vehicles.

I truly can't say enough about John fife as a Salesman. He is honest, extremely knowledgable and willing to do anything asked of him. I have never a dealership pride themselves in trust and honesty like Don Chalmers Ford does. they are the good guys and will take care of you like NO ONE else will. Thank you for that! I didn't think there were good people like this anymore.... very refreshing. From John to Jackie to Gary.... Sincere thanks for a wonderful car buying experience!

John Fife has sold us many vehicles over the 30 years we have known him, so when we were stumped about the truck we needed that would meet our current needs we called him. He did the research to find a vehicle that would meet our needs and gave us the info needed to search their website to find the vehicle we wanted. We let him know the vehicles we were interested in, made an appointment and drove our new vehicle home within a few hours. We live in Elephant Butte, NM so the fact that this transaction could be done in a few hours was a major plus in our book. But there were several people with which we interacted in this process that made it seamless. The insurance ladies, sorry I can't remember all your names, Jackie and Nora from finance made that part of the transaction go smoothly and the delivery was great under Mitchell's tutelage. Thank you John Fife for smoothing the the way.

We went in on a rainy day to buy a truck and were immediately told by our salesperson that she was not going to get wet because she had someplace to be that evening. That was just the beginning. She kept us waiting for at least 30 min. while she searched for the exact truck we were looking for. When she returned she told us it was at another dealership and since Chalmers was closed on Sundays, we should just go over there and deal with the other dealer. She said she couldn't give us more information on the value of our truck and should just go over there. Needless to say, an hour later we left very unsatisfied with her, but we did go to the other dealer and they went above and beyond to get us into exactly what we were looking for, and gave us what we were asking for in our trade in and our payments. Too bad Michell, you lost out on that one.

I am always treated like family at Don Chalmers. Everyone goes above and beyond for me. John Fife helped me find the best vehicle for my daughter. He never compromised and put up with my very picky taste. Thank you John for all your hard work finding us the perfect vehicle. Thank you for all the extra special attention. Jackie is fabulous and found us the best financing and talked us though all the options, she really takes the time to explain everything and makes the process simple and understandable. Thank you!

Customer satisfaction is priority #1 at Don Chalmers. Brought my 2007 Edge in for 100,000 check. Excellent service. Thank you Anthony for the friendly, efficient service. Have beer a Chalmers patron for over 10 years and will continue many more in the future.