Chalmers Ford

It seems like any time I bring my car in for service other than oil change the repair is never completed when promised and I have to call several times to get any status. Twice I was told my car was ready, went to pick up and it wasn't. This last time I dropped the car off on a Thursday was told it would be finished Friday. No one called on Friday. I tried for 3 hours to contact someone on Saturday -finally was told it wouldn't be completed until Monday. Received call on Monday telling me that now it won't be ready until Wednesday. They always have some excuse and they never offer a loaner or anything else for my inconvenience. Their attitude is "we can't help it." If I didn't have a maintenance agreement I wouldn't go there at all. Once my maintenance agreement is up I will NEVER go back to Don Chalmers Ford for service.

Everyone was great, very helpful and got us in and out in a very timely manner. Worth the 3 hour drive to leave with an awesome new Mustang GT.

Michell & Jackie were great, this is seventh purchases and the services is GREAT! I will be back for number 8 and look forward to dealing with Michell and Jackie!

Heather found the exact car we were looking for and had all of our paperwork ready and waiting for our arrival in town. Glenn then quickly and efficiently took us through the rest of the sale process. This is the second Ford we've purchased at Don Chalmers Ford. Excellent experience.

Excellence in motion combined with Respect and Integrity. We now have new friends and a new Ford Escape. From the front door to where you are greeted to the back door with your good byes We know our Ford will be taken care. Sales--Finance--Service and office personal are like friends you haven't seen in a long time.

Two thumbs up! Thanks for making me very happy! Hit a few bumps in the road but I can honestly say these guys go above and beyond to make things right.

Fast friendly service ,much better than others that I have been too.

Wonderful car shopping/buying experience! We had terrible experiences with Roswell Ford, so we visited Don Chalmers after seeing the great reviews. We worked with Glenn Aldrich to find a 2016 Ford Fusion - we had specific requests for what we wanted and a very firm price point. Glenn was great! He found a few options for us, all well within our price point, and never pressured us to go higher in price etc. The only complaint I have is that we had to wait 2.5 hours for a finance room to open - however, we were car shopping on a Saturday, so that is to be expected. It was still worth it to buy from Don Chalmers Ford, even with the wait.

Wonderful car shopping/buying experience! We had terrible experiences with Roswell Ford, so we visited Don Chalmers after seeing the great reviews. We worked with Glenn Aldrich to find a 2016 Ford Fusion - we had specific requests for what we wanted and a very firm price point. Glenn was great! He found a few options for us, all well within our price point, and never pressured us to go higher in price etc. The guys in the sync area were also extremely helpful. They detailed the car really well and helped us to sync our phones to the tech system. The only complaint I have is that we had to wait 2.5 hours for a finance room to open - however, we were car shopping on a Saturday, so that is to be expected. It was still worth it to buy from Don Chalmers Ford, even with the wait. Highly recommend this dealership!

I bought a F-150 and I can flat out say that the whole experience, from the online searching and researching, to the sales person (Brucelee) to the service person (Nick) to the finance guy (Allan) was the best, easiest, most gratifying vehicle purchase I've ever had. I'm 50 years old, and I've bought my share of vehicles. This was the first time that the entire interaction, with everyone on the Chalmers team, exceeded my expectations. I recommend the dealership. Period.