Reviews
Salesman was knowledgeable which is a rarity these days.
Salesman was knowledgeable which is a rarity these days. Prices ok, not great. Delivery/set up good. So far at 160 miles vehicle ok.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello David, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out to Andy Strebe our General Manager at 505.890.2201, if there's anything additional we can do for you.
Excellent service, genuinely friendly, very
Excellent service, genuinely friendly, very knowledgeable. Waiting room is comfortable but in need of updating.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for taking the time to leave us your response to our staff's outstanding customer service! We hope to be of service to you again! Take care!
Great sales people, great service.
Great sales people, great service. Referred a friend who bought a Bronco. Will continue to refer others.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Reviews like yours provide encouraging feedback. Thank you again for choosing Chalmers Ford, and we hope to see you again soon!
Excellent service department.
Excellent service department. They’re always nice, professional and timely when servicing my vehicle. I wouldn’t take my vehicle anywhere else.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!
They treated us like we were an honored guest.
They treated us like we were an honored guest. I have worked in the industry and I have to say these guys are Different! They don't hound you, badger you, no games back and forth, best deal up front!!! If you are tired of the long and frustrating process of buying a car, please go se Ken Willard who has been with them for 20 plus years! He will have my family's business for live and we could not recommend a better place to buy a car than Chambers Ford. Thank you for your honesty and integrity, these customers really appreciate your efforts!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for leaving such a great review and high star rating. We hope you continue to choose Chalmers Ford for all your vehicle needs! Take care!
I’ve bought 7 vehicles from this dealership over the past
I’ve bought 7 vehicles from this dealership over the past 16 years despite there being 2 Ford dealers closer to me. The main reason for me has been my preference for dealing with salesman John Fife. Fair deal with no nonsense and willingness to look regionally for a vehicle that fits, if necessary.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Chalmers Ford, we value our customers and we look forward to seeing you on your next visit. Take care!
I had a great experience with Ace and Jackie they were
I had a great experience with Ace and Jackie they were very helpful and I thank them so much . Love my new car
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is ever anything else we can do for you! Safe travels!
All dealings are great!
All dealings are great! Treated good, service excellent! All transactions very timely, Great communication skills, caring, treated seriously not just a number, pleasant employees!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Frank, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!
Appointments mean nothing.
Appointments mean nothing. Always behind, always 2 hours for simple services after your appointment time.
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for your feedback. We’re sorry to hear that your recent visit didn’t meet expectations, especially when it comes to honoring appointment times. We know your time is valuable, and we understand how frustrating it can be to experience delays—especially for routine services. We’re actively working to improve scheduling accuracy and overall wait times, and your feedback helps guide those efforts. If you’re open to it, we’d appreciate the opportunity to speak with you directly and learn more. Please feel free to contact Rick Hofer, our Quick Lane Service Advisor at 505-890-2120. Thank you again for helping us improve. —Chalmers Ford
Ever since an employee by the name of Crystal was
Ever since an employee by the name of Crystal was extremely unprofessional and crossed boundaries left me with a bad impression. However, as I continue to go in for maintenance on my vehicles the experience gets better. The men in the quick lane are always professional and maintain their code of conduct.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hello, we appreciate your feedback! If there is anything else we can do to assist you, please let us know! Take care!