Reviews
Write a review2nd to none
Amazing courtesy, professional sales and service. I recommend Rath Auto to everyone!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Salespeople...ugh!
Every morning on my way to work, I listen to big d and bubba on KMAG 99.1, and every morning I hear one of Larry Rath's commercials. I've wanted a nicer, newer car for a long time, but I've worked in sales for a long time. If there's one thing I can't stand, it's a salesperson! Let's be honest. They're way too pushy and assumptive. I don't handle being pushed around very well. I have bright red hair and a temper to match. I was pleasantly surprised by Kirk's attitude when we first met. I know I'm a difficult customer because I'm extremely picky, but Kirk took that in stride. Not only was he able to answer all of my questions, but he was also completely open and honest with me. I have a very short length of credit history which makes me a high risk for most lenders, but he and mark worked hard to find someone to finance me AND get me the low monthly payments I asked for. Kirk even picked my car out for me and he and mark stayed late to work with my work schedule! They did an awesome job and had me out the door and behind the wheel in less than an hour! The entire staff is so friendly and professional that I must say it was the best customer service that I've ever had. I can't wait til tax season next year so they can put my husband in a new truck. They've definitely gained a lifelong customer and I plan on helping them gain a few more! Keep up the great work guys!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Excellent
Very friendly staff great atmosphere makes you feel at home
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Why a title?
Fast, friendly and very curtious. In order to stay sane, I'm somewhat of a joker due to my disabilities. I figured when I first went I would be shunned and turned away because of who I am, as I have been with other dealerships. Surprisingly I was accepted and nearly the whole staff was enjoying my company as I was theirs. They laughed with me, cracked jokes with me and even got a good laugh when I pranked the salesperson into believing the truck was missing the knob to adjust the mirrors when there was never a knob for it. I couldn't say enough about Rath auto resources and I know I will soon be back there to purchase another vehicle soon. Thanks all for your kindness and help.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
I feel like I grew up here.......
Great place to purchase a vehicle. My family has been customers of Putnam for many many years. I can't even begin to tell you how many hours, as a child, I spent at the dealership while my parents purchased a vehicle from Putnam. My husband and I made our first vehicle purchase from them in 2001. No one has taken care of it except the exceptional service dept. When the name change came about I was very sketchy about the change. But the only thing that has changed is the name. Service staff and performance is great. Philip, Chad, Garrett, & Eric are great guys. Very attentive. And will do what it takes to get the job done, done right, & satisty the customer. Richard Russell has been our salesman for our last two purchases and you will be hard pressed to find a better, trustworthy man. Larry Rath has always been readily available and has always made a point to thank us for our business! They were even part of a very special moment for our family. We passed on our vehicle to our daughter. They were there when we bought it, they were there to keep it serviced and they were there and got to pass it on to our daughter! Thanks Rath for keeping quality, & service a priority. Larry has told us more than once, "We will take care of you and do what is right."
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you so much for your review. We work every day to make sure our customers have an honest dealer to rely on. We look forward to our continued partnership.
They didn't give up on me.
The phone call I got from Bennie Ray Monday morning (Jan. 7) more than shocked me. I was finally approved for a loan. (Mark had been trying to secure financing for me for months). When I finally got there that afternoon and parked my old junker in front of the showroom, there was a white car beside me. I didn't know it was the one Bennie had mentioned earlier. I was thinking, 'what a beautiful car that is'. Then my sweetheart of a salesman came out and asked me what I thought of it. Huh? It's mine now, people, and the payments are only $15.00/month more than the payments on the old junker. THANK YOU, GOD!!!! Oh, and Bennie and Mark and Rath Auto Resources, they are a wonderful group of miracle makers. NOW, I can go see my grand-children without fear of something happening to my car. Other dealers could learn a few things from the Rath team. RATH, YOU ROCK!!!!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for your Review. We are so pleased that you are so happy with the way we do business and with your newer, nicer car. We look forward to our continued relationship.
Grandmas for christmas
Christmas was fast approaching and I wanted to be able make it to my wife's grandmothers for christmas. The car we had wasnt going to make it so I walked into Rath's to see if I even qualified to look at a car. I had heard good things about them so if figured i would check them out. Im so glad that i did. I was able to get a vehicle that was only 2 years old and with 30,000 miles on it im not going to be worrying anytime soon about whether or not the wheels are gonna fall off while im driving down the road. Everyone walks into a place expecting to get what they want. Well when you cant afford what you want you got to let someone help you get you what you need. These guys got me just what i needed for my family. If your struggling like me and you need a new car then this is the place to go. Thanks to Rath we made it to grandmas for christmas safe and sound. You guys are awesome
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Dustin, thank you so much for your review. We are so happy that your buying experience with us was so easy and helpful. We look forward to continuing serving your auto needs.
Above and beyond
Kirk went way beyond anything Ive ever exprienced with car salesmen in the past.He was sensitive to my tight schedule and even drove my new vehicle to my home so my wife could take a look at it. I got the truck I wanted and the financing i needed without any hassle or jumping through hoops. Thanks guys
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much for your review. We constantly strive to provide our customers with the best service possible.
speedy service!
Smooth, easy. friendly experiance! Took care of everything immediatly! Thanks for everthing!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much for your review. We are very glad that you had a positive experience with us. Please don't hesitate to contact us for any of your automotive needs.
Dealer for the People
My buying experience was great. It took me about 5 months of pestering my salesman David Rath and the owner Larry Rath before I found the one with no pressure to buy at any time. Very laid back buying experience with no stress involved. They were very patient throughout the whole process and were very persistant at finding me the best loan. Will recommend Rath Auto Resources to any person I know looking for a vehicle. The service department is top notch as an added benefit.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We are glad you had a "no stress" buying experience. Please let us know how we can help in any way in the future.