Reviews
Write a reviewGreat buying experience!
Our buying experience at Rath Auto Resources was great! We were not really planning on getting a vehicle at this time but Mike P. and Larry gave us the deal we needed to be able to make things happen. I would definitely recommend the guys at Rath to anyone and will be going there first the next time we are looking for a vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your review. We are happy that you got the deal you needed in order for you to get the car you wanted. We will always work for you so you get what you want. Looking forward to your continued business.
The MKS
I have purchased cars there when it was Putnam L/M. This was my first as Rath. This was by far the best experience I've had there. I did my credit app on-line on the weekend and I received a call on Monday. I was going to be out of town for a couple of weeks and when I returned Richard had everything ready. My wife and I looked at several different cars and we chose a nice 2010 Lincoln MKS with less than 30,000 miles. Richard was very helpful and by no means pushy. His concern was to get us into what WE wanted. Thanks Richard!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We are extremely happy to have your repeat business. As you know, we work hard to insure you get the vehicle you want along w/ the deal you need. We look forward to our continued partnership.
Most helpfull ever
I recently had a need for a better... Need may not be the right word...dire need may be better. After hearing of Rath Auto on the radio I visited the website one night and also registered there. I recieved an e-mail response the next day. Not a pushy sales call just a message to let me know when I was ready to buy a car they were there to help. After a few phone calls I finally had a chance to stop by, or so I thought, a last minute need to help a friend put me in Tulsa the morning I had planned to check out the cars. I work a rotating shift of 12 hour day so it's sometimes hard to get things done during regular business hours. They understood and even stayed late just so I could look at the cars. This kind of service is very rare today. I decided on a car and the next day, once again, they stayed late just to get the paperwork done. I was very impressed with every step of the process. From the first e-mail to when I picked up the new car to when I finally got a chance to pick up my old truck which they let me leave there so I could drive the new car home. I could not have been made to feel more welcome or treated with more respect anywhere.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much for your kind words. Everything we do, we do in order that our customers get the best buying experience possible. We will continue to work hard for your current and future business.
Very Easy to Deal With
Mike Pitchford was great. He answered all of my questions about the car, got me as close to what I was looking for as he could, as well as keeping my payments where I wanted them to be. Very easy to deal with, and patient while I was contemplating the deal. We made some requests and got exactly what we asked for. Other car dealers have never been so easy to deal with. Everyone we spoke to at the lot was pleasant and helpful. Will only buy used cars here in the future.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your review Byoung. We are so happy that you got the service you deserve. We work hard to make sure our customers are very happy with the way we do business. Please don't hesitate to contact us for any of your or your friends vehicle needs.
Blessed in Van Buren
I had been looking at a particular car at Rath for about a week but really didn't think they would be able to get my payments where I needed them, I had been talking to one of the salesmen ,Richard Russell on it & he told me that they would work some numbers & get back to me. I went into the dealership on Monday 11-12-2012 & was greeted at the door by Richard, and not like at a lot of dealerships like a vulture as he was looking for prey & pushy but as a salesman honestly there to try his best to supply my family's needs. He introduced us to all the other salesmen, the owner, the finance manager, made us feel at home. I normally walk away from a dealership upset at the way I was treated, but this was different. They took us in & showed us how they worked the numbers, & OMG! I was amazed at what they did for us. They gave us more for our trade in than we ever expected, gave us a great deal on the car & we also got an extended bumper to bumper warranty above the one that came with the car & still kept my payments in a comfort zone. I walked out about an hour later driving my 2011 Honda Accord & felt like royalty, not like they had just wiped their feet on me. Rath is truly a place that I would recommend to my family & my friends. Richard was an awesome salesman & person, they all have the attitude that the customer is #1. Now I'm going to go enjoy my new car! Thank you Rath for making my buying experience an enjoyable one!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much for your kind review. We strive to make every customer's experience the best one ever. Car buying should be fun and easy. We look forward to your continued business.
Royalty experience
I had my eye on a 2011 Honda Accord at Rath, I really didn't think that I would be getting it as I wanted my payments in a certain price range & was sure they couldn't help me with a car as nice as it was. I had been talking to them & went in on a Monday after work to see how they had worked the numbers in my favor & OMG was I pleased. My family walked in & was greeted at the door by our salesman, Richard Russell who was ultamately the best salesman I had ever encountered at a car dealership before. He was kind, respectful, didn't act like he just wanted to sell a car, he treated us like we were in charge, we were royalty in their court. He introduced us to nearly the whole crew which made us feel like we were with old friends. Everyone there was exceptionally nice, they all told us that if we ever have any questions to be sure to call & they will go out of their way to get me an answer. In the end they had worked to numbers to give us a favorable payment, we even got to add an additional bumper to bumper warranty & finance it as well & the payment was still in our favor, they gave us a better than expected trade in on our car. On a scale of 1-10 I would rate my experience with Rath a 20! Thank you all at Rath for making my car buying experience an enjoyable one, & I LOVE MY NEW CAR!!! :)
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your review. We are very happy to see how excited you are with your new car. We will continue to work hard to maintain your business.
Rath Auto Resource is #1 in Ft. Smith
As far as I am concern there is not another dealership in Ft. Smith. From our salesman Richard Russell to the finance department. Everyone was friendly and treated you like a long lost friend without being pushy. Richard listened to our needs and put us in a car we needed and love. We will not never look at any other dealership.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your review. We look forward to continuing to help you with all your automotive needs.
Review by Jason
This is my second vehicle I've purchased by Kirk at Rath Auto and I will definitely only buy from Rath in the future. The entire staff was extremly helpful and made me the best deal possible. There professional staff is bar none the best I've seen in this town. Thank you Rath for another great vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your continued business and for the nice review that you left us. We look forward to our continued business together.
Service Excellence with Exceptional Kindness!
A dealer " for the people"! Courteous & professional staff. A comfortable decision-making environment. Quality selection. No anxiety what-so-ever. One WILL NOT find a better buying experience anywhere. -Thank you David & Mark for helping us introduce our daughter to the auto consumer buying experience & for making it a very informative & pleasant experience for her! You guys are awesome!!! You will have our families business for life!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Excellent Service Bennie
They have excellent service they got me in a vehicle I needed. Thanks Bennie for being a good salesperson. At Rath Auto they treat you like family. Thanks again Bennie William
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your review of our dealership. We will continue to give you the service that you deserve. See you real soon.