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2020 state dealer award
View 3 awards
2020 state dealer award
2021 consumer dealer award 2020 consumer dealer award

Reviews

(2,400 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bob Moore Ford from DealerRater.

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New car purchase with trade-in

A very positive experience. Honest salesman and direct managers made the process one I look to repeat in future car purchasing opportunities. All parties were satisfied with the process of the deal.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Congratulations on your new vehicle! We're very happy to hear our staff were able to provide you with such a positive car buying experience! We hope to be of service to you again in the future. Best wishes, Bob Moore Ford

Call Gary Baker

We have. bought two new cars in the last month. Gary Baker was always available on our time frame working late and in the cold and sleet to get the job done. He is thorough with the facts and even had the vehicle warmed up for us ready to look at. He made the purchase flow perfect from the beginning to the end. Ready to be on call after the sale for any questions.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Jo, your satisfaction is our top priority. If you have any further questions, please give us a call. We're always happy to help!

Great experience!

Everyone at Bob Moore Ford was so helpful and really went out of thier way to make the experience a pleasant one. Shannon was very knowledgeable and made me feel comfortable the entire time. I would definitely recommend Bob Moore Ford!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Ryan, we are so happy to read such a great review about Bob Moore Ford! If you have any further questions, please don't hesitate to reach out!

Great pricing and royalty like service!

I have very high standards and purchase cars often, this was an exceptional experience. Thank you Ben Hayes and Jeff Morris! This team is amazing.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hogan, we are so happy to read such a great review about Bob Moore Ford! We look forward to your next visit! Take care!

Don hise

Gary Ian and Steve were great they went above and beyond. As we were not easy to work with we were very picky and they did everything we needed. Thank you guys your the best. Eric was very professional ,and respectful..thank you for the great service

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Don, we are so happy to read such a great review about Bob Moore Ford! We look forward to your next visit! Take care!

Richard Womack

My hat is off to all the folks at Bob Moore Ford. Shannon, Scot, Ben and all the others could not have been more helpful. Everybody that walked by asked it the could help. Love my 2018 Expedition. I look forward to future purchases the Bob Moore Ford.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Richard, thank you for your kind words and this wonderful review! Please don't hesitate to reach out to us if there's anything more we can do!

Great service and a great price!

Recently purchased a new Fiesta ST from Bob Moore Ford and it was a really good experience. If you're interested in buying a car there, ask for Kermit, he will take good care of you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Nat, thank you so much for your positive comments about Bob Moore Ford! We look forward to your next visit! Take care!

Outstanding and easy purchase of a new car

I purchased this car by phone. The dealership's advertised price was unbeatable. No hidden fees. I put down a deposit, they held the car for a week, I flew up, Kermit Denton the sales person picked me up at the airport, and took to me the dealership. Everything was as advertised. I paid my money and now back home with a great car at a great price. Steve (sales manager) and Kermit Denton (salesman) went above and beyond to make the buying experience accurate, friendly and easy. Best car transaction ever. I could not be happier. Highly recommended.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Congratulations on your new vehicle, Thomas! We're happy to hear Kermit & Steve were able to provide you with a positive car buying experience. We hope to be of service to you again in the future. Best wishes, Bob Moore Ford

Salesman that cared

My wife and I drove from North Texas to work a deal with Bob Moore Ford for a new Ford Flex, and were very pleased with the gracious welcome we got when we arrived. The car we were interested in was detailed and ready for inspection and test drive. Our salesman, Kermit Denton, was extremely helpful in answering questions and giving detailed instructions on some of the new technology on the car. He did everything possible to make us feel at ease and we enjoyed talking with him. We met as complete strangers and left with Kermit being a good friend I would enjoy talking with anytime! Finance was as painless as possible and other staff was courteous as well. Overall experience was probably the best I can remember. Thanks!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you so much for your positive comments about Bob Moore Ford! If you have any further questions, please give us a call. We're always happy to help!

Great service

Shannon was very knowledgeable about the vehicles and the extras each had. The process was quick and got out of there in about an hour with my new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Tamara, your wonderful feedback and rating mean a lot to us. Please don't hesitate to reach out if there's anything additional we can do for you. We hope you have a great day!