Bob Moore Ford

I had an outstanding experience at Bob Moore Ford! From the moment I walked in, the receptionist, Toni Davis, was friendly, welcoming, and genuinely helpful. My sales professional, Robert Hooks, was knowledgeable and took the time to understand what I was looking for. Robert answered all my questions and made the entire car-buying process smooth and stress-free. I had an excellent experience with the service department at Bob Moore Ford, a sincere thanks to my service advisor, Lee Green, took the time to clearly explain the manufacturer’s recommended maintenance for my vehicle in a way that was easy to understand and informative. The dealership itself was clean, well-organized, and had a great selection of vehicles. I was impressed by the transparency in pricing, extended warranty plans, and how straightforward the financing process was. A special thanks to financial services specialist, Matt Thompson. I drove off the lot with a vehicle I wanted and total peace of mind. I highly recommend Bob Moore Ford to anyone looking for a trustworthy and professional dealership experience. Five stars all the way!

Jeremiah was great to work with on an out of state deal. Was not able to close the deal here called him up and he took care of us.

Very helpful and friendly staff. They are very knowledgeable on their vehicles and are very fair on their trade in process. The truck I really wanted wasn’t even on their lot and they went out of their way to get it for me. I would 100% recommend this place to anybody be who is in the market for a new vehicle!

This Dealership was pretty nice. I was a walk-in and Carl helped me find the right truck for me. The entire process was great.

Very pleased with the way l was treated. They were very professional & helpful. Pleased with the automobile.

I had a bad experience with Bob Moore also. I bought into their warranties and was promised that they would work in Texas. If I had someone who would not honor the warranty, call Bob Moore and they would help get it approved. The local ford house here said no because the company "EFG" does not pay. I got the same response from a local tire store here. I called the EFG and they sent me a link to find some local companies that honored their service. No one in Amarillo Texas showed up on their link. Amarillo Texas is a pretty good size town and no deals with them. I called Bob Moore and talked to Nathan Price the guy who said he would go to bat for me if the ford house would not honor my claims when he was pitching me the warranties. He said call EFG and have them help me. The last thing EFG said to me was you need to find someone who honors our service. EFG address is in Arlington Texas. Very disappointed in Ford motor co. for allowing a dealership to operate this way.

Don’t buy any warranties thru them. They sell you warranties that you can’t use. When you contact them they tell you to call the warranty company. The warranty company tells you find someone who will honor their warranty.

The staff is nice and courteous. No pushy sales people. We dealt with Derrick and he answered all of our questions and got us set up with two new F250’s

Hassle free, efficient and fair. Great dealership with quality people. Ben Hayes is the best!

I recently purchased my new vehicle through Bob Moore Ford. Carl, Fred, and Matt were awesome to deal with! Sometimes the buying process can be a headache but they made the experience smooth and easy. I would recommend to anyone looking for good customer service and a smooth buying process to go see Carl!