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2020 state dealer award
View 3 awards
2020 state dealer award
2021 consumer dealer award 2020 consumer dealer award

Reviews

(2,400 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bob Moore Ford from DealerRater.

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Bob Moore Ford

The entire process went very well. I was treated like a Rock Star the sexond i walked onto the lot. Ryan did an awesome job with the sale and the guys in the Finance Dept worked hard on getting me a great rate and price. Go check out Bob Moore Ford and pick up new vehicle!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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F150 buyer

I had a great buying experience at Bob Moore Ford. Matt was professional, knowledgeable and caring. I would recommend him to anyone looking for a hassle free buying experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Sara, your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive and hassle free experience working with Matt. Have a great day!

Great Ford Dealer

I went into the dealership and I met Mr.Denton, I answered a few questions and he came back with a vehicle that met every need I had in a truck & was better priced than I expected to keep me within my budget. He was able to answer every question & show me all the awesome features on the truck. I highly recommend seeing Mr. Denton if you are looking for a new Ford!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Great experience!

Kermit made the buying process great! He assisted me in getting the vehicle at the price I wanted and a much better vehicle than I expected.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Congratulations on your new vehicle! We're glad to hear Kermit delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Best new truck buying experience ever!!!

I started with the internet sales folks (top notch group all around) and was introduced to Mr. Kirby Denton as the sales associate to work with when I got to Bob Moore. I'll just say right off, I couldn't have gotten a better, more knowledgeable, courteous and professional sales associate ever than Kirby! That's coming from someone who has bought his fair share of vehicles over the years and across the country. I can also say from experience that working with Kirby and the great staff Bob Moore was nothing like I had anticipated nor experienced before. Unlike nearly all previous vehicle purchases in years past, this was hands down the smoothest, no hassle and no pressure vehicle purchase I've ever had!! My sincerest appreciation to all the great folks at Bob Moore and especially to Mr. Kirby Denton!! You have a customer for life. John K.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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New Truck Purchase

Shannon , Did an excellent job ! He was helpful and knowledgeable of the vehicle I purchased. I will continue to shop for my vehicles at Bob Moore Ford.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Russ Glover

Shannon did an outstanding job. He was very knowledgeable and helpful with the purchase of my vehicle. I will continue to purchase my vehicles from Bob Moore. Thank you Shannon

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Russ, we're happy you found our staff to be so supportive during your experience here at Bob Moore Ford. We hope to see you soon!

Great experience

Jonathan Annis met us at the door for our scheduled test drive appointment. Very pleasant buying experience. Jonathan was very helpful on the description of features before and after purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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2013 F250

Kyle was a pleasure to work with and we were on the same page when it came to making a deal that was acceptable to me. This was the most stress free experience buying a vehicle that I have ever had. I would definitely recommend Bob Moore, but more importantly Kyle Christian for your automotive needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Matt, thank you for your kind review; we are happy to pass along your comments to the team here at Bob Moore Ford! We hope to see you soon!

Outstanding and excellent performance

It started online with car gurus talked with Alexandra about the car I wanted asked if it was there she said yes come on in. Two weeks later I pull up to the lot and as soon as I step out of my vehicle I was greeted by a friendly face who was there to help he then directed me to Kyle Christian who was a pretty busy guy but very very good at what he does he didnt bs with me didnt work any gimmicks I told him a price I wanted out the door and he got me that and gave me a code so I could get extended warranty for what I was expecting to pay anyway(the finance guy Ian was a good sell on it even if he did start sweating) I was in there just to take a look but ended up walking out of there a New Car buyer with my 2019 fusion se with all the bells and whistles and packages I wanted all at a completely killer price. I would 100% reccomend Kyle Christian to ANYONE for your next vehicle. I go in soon to get it cleaned a little and have that coating put on my car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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