Reviews
Very Disappointed
The sales staff to the accounting department all dropped the ball. Continuously sending me inadequate title, power of attorney, and supporting documents. Each time delaying the proper Oklahoma tag to replace the already expired temp tag.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Buying a car with no presser
Kermit Denton was most helpful showing and explaining to me about the truck I bought. He helped me with all questions that I asked plus explained to me in simple terms. He said if I had more to ask he said to call and he would help me out.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you again for taking the time to let us know how we did. We hope you have a great day!
More than was expected
When I arrived, I was there to look at a certain truck that I had come across online while doing some spur of the moment shopping. I was meet by Gary Baker with a smile and a hand shake. After looking at said truck, it was decided that I wanted to go a different route. I informed Mr. Baker what I was looking for and the parameters I was looking to stay between, not really giving him much to go on. I feel that he and the team at Bob Moore did an excellent job in finding what I needed, and definitely when above anything I was expecting. Thank you to Mr. Baker and the entire team at Bob Moore Ford, you have earned a customer for life.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Johnny, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Bob Moore Ford. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Quick buy
An excellent deal , last and very efficient. A great experience ,it has never been so easy to buy a truck like this time .
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We appreciate your positive review about your recent experience with us! We look forward to your next visit! Take care!
1st time leasing
Brian was very helpful and knowledgeable. He made this process very smooth. I am very happy with Bob Moore Ford and will be back again.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Medicine and art
The overall experience with Bob Moore was great. They had a car equipped the way we wanted and Brian Chan our sales rep was very friendly and helpful. I would have no issue with buying another vehicle from Bob Moore.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
It's great to hear Brian provided you with a great buying experience, Mark! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!
Joe Biscone , Cowboy attorney
Beau was honest and punctual . He kept me informed and offered great pricing both on the new King 2019 F. 250 and my trade . He’s a chip off his dad’s block. Thanks Beau and Jeff Glidden . Jeff Gann also in service assisted with front end correction . A plus
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Joe, thank you for highlighting some of our staff who helped make this a great truck buying experience! We hope you are enjoying your new 2019 F-250 King Ranch! Please don't hesitate to reach out if there's anything additional we can do for you.
F150 purchase on 11/30/2018
Cliff the sales manager along with John the sales man has listened to exactly what I wanted and my price range . The financing went smooth thanks to Mo. I will recommend this dealership to anyone and will purchase another vehicle from them . They do need a bit better organized lay out of the used trucks so can test drive with out having to wait to long to test drive. John greeted me professionally in the lot while I seen others just standing around . Cliff and John along with Mo are team players .
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Don, we're happy to hear you had such a positive experience with our team! If you're ever in need of more help, please let us know! Take care!
consumer
I made a deal with Alexandra on the internet. I arrived to pick up the car,Juan showed the car and wrote up the deal,exactly as agreed, These people are rare professionals. Nice car too.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Lud, we're happy to hear you had such a positive experience with Alexandra and our team! We do hope we can be of assistance again in the future. Take care!
Awesome!
Callyssa and Cliff were amazing and super helpful! I would recommend them to anybody! I was stuck in a really expensive car and went to many dealerships looking for help and nobody could do it except for Bob Moore Ford and those two!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Lauren, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!