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2020 state dealer award
View 3 awards
2020 state dealer award
2021 consumer dealer award 2020 consumer dealer award

Reviews

(2,400 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bob Moore Ford from DealerRater.

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New Car Purchase. Great experience!

Wonderful buying experience with Brian. One of the easiest purchases we have made when buying a car. Very smooth transaction and Brian was very informative about the vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Christinah, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

Great experience!

Jerry and Scott did a fantastic job of listening to what I wanted and making sure that I fully understood what I was buying. I am beyond happy with my purchase!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Kenny, thank you so much for your positive comments about Bob Moore Ford! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

Raptors

Great service, worked with me tell we made a deal, had a great experience and great people to work with me through the process. Thanks for all the help

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Roy, we are very happy to have provided you with such a positive buying experience! We do hope we can be of assistance again in the future. Take care!

Bob Moore Ford Recommendation

I hate shopping for a new car, but our experience at Bob Moore Ford was quite pleasant. The staff was professional and courteous. Our salesperson, Juan Ibarra, was very friendly & helpful. The dealership was clean and orderly. They offered us water, tea, & coffee while we waited our turn with financing. I would recommend using Bob Moore Ford for your next auto purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Kristi, thank you for your kind review; we are happy to pass along your comments to the team here at Bob Moore Ford! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Quality service

Fast and friendly service dept. Back on the road within an hour on a Saturday morning. Impressive. Thanks for the quick response. Dealership back home could learn a lot from you guys.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

donna moore

I brought my truck in on Nov 5th for an oil change . Service Advisor Marko was very kind, courteous and professional in explaining all the work needed on my truck. He verified that I needed a new battery as i thought. Thank you Marko! Will be calling him to set appointments for the additional work needed. I purchased my truck from Bob Moore Ford on Nov 14, 2007 and have been bringing it in every 6 months. Always a good experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Donna, thank you for your kind review; we are happy to pass along your comments to the team here at Bob Moore Ford! We hope to be of service to you again in the future. Best wishes, Bob Moore Ford

My total experience was great

Jerry was great, knowledgeable not pushy. He was willing to work with you and also listened to what you were saying. I would recommend him to anyone

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Sandra, thank you for your great feedback and recommendation of Jerry! Please let us know if there is anything else we can do for you; we are more than happy to help!

Not sure what to put here!

Not to bad. People were nice. After offers from other places. I feel like they gave me a pretty good price. I’ve got no complaints.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for sharing your positive experience! We hope to be of service to you again in the future. Best wishes, Bob Moore Ford

Great Service

The people at Bob Moore Ford were friendly, welcoming, and informative. I had the privilege of working with Jonathan Annis. He made the whole experience an amazing one. I had already decided on what I needed and he didn’t push or try to offer something that wasn’t what I wanted. He answered all of my questions. Additionally, every sales person I encountered were very friendly and helpful. This was the best car buying experience I have ever had. Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We're glad we could make this the best car buying experience for you! We hope you are loving your new vehicle and we hope to be of service to you again down the road!

Happy Dad

I was shopping for a car for our daughter who is graduating from college in May and will be taking over the payments. Kermit Denton was our sales rep & worked hard to help us get to a fair price. Scott made the loan process smooth too.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We're happy to hear you had such a positive experience with Kermit and our team! Please don't hesitate to reach out if there's anything additional we can do for you and your daughter.