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2020 state dealer award
View 3 awards
2020 state dealer award
2021 consumer dealer award 2020 consumer dealer award

Reviews

(2,400 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bob Moore Ford from DealerRater.

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Nick k

It was a good experience overall, I did buy a vehicle from them but I did specify no Chrysler or Dodge products and that was the first thing that I was showed and I did not appreciate that.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for sharing your honest feedback about your experience. We always strive to provide top quality service to every guest. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

2018 King Ranch purchased best transaction ever!!!

I buy a new Truck every year for my business, I was greeted by a very friendly knowledgeable salesman named William Ausdenmoore, he assisted me with getting a great deal on the new truck and had me out the door with completed financing in under 2 hours. I have been buying new trucks since 2011 and this was a record!!! Great Job!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Chris, we are very happy to have provided you with such a positive experience! If you're ever in need of more help, please let us know! Take care!

Made a Great deal for me quickly.

Worked with Brian, who was ready to help in every way to make the deal work. Made the process enjoyable and easy. I wanted to make a quick deal and they did just that. Thanks for the great car!! Recommend Bob Moore fully.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your strong recommendation, Kendal! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Terry Chronister

Over the years i’vepurchase A few new and used vehicles and I have never enjoyed purchaseing any vehicle much as I did as this one. Jason Myers was friendly and courteous and knowledgeable about the vehicle I was interested in . Personally I would give Bob Moore and Jason meters a ten star rating instead of five. Thanks Guys !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Terry, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Bob Moore Ford. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Second Purchase at Bob Moore

This is my second purchase from Bob Moore and like the first one I had a great experience. Choice was excellent and price was very fair. Thanks to Jerry Elizardo for his professional handling of my purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Steve, thank you for taking the time to leave a review for us at Bob Moore Ford. We're happy we could meet your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Great experience buying our GT

Highly recommended this dealership. Bob Moore gave us twice what another dealership offered for our trade in and made the buying experience quick and easy. Michael Mack, may have been new but he was knowledgeable and very friendly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Gary, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Best buying experience

We found Jerry Elizardo very helpful asked what we were looking for and managed to guide us through the many selections zeroing in on the perfect vehicle. Never did we feel pushed or crowded. We will definitely recommend him to friends and family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Karen, thank you for your kind review; we are happy to pass along your comments to the team here at Bob Moore Ford! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

Customer

After I decided not to purchase the vehicle, I was then offered a better price if I came back by the end of the month. It would not have change my mind but if they really wanted to sell the vehicle maybe upfront pricing would be best in the future.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Ted, it is disappointing for us to hear that your recent experience was anything less than great. If you are willing to give us another chance, please reach out to us at (405) 616-3673 to speak to our manager directly. We hope to hear from you soon.

Purchasing my 2011 Jeep Rubicon Unlimited

I have never had such an easy and stress free experience when purchasing a vehicle. My sales representative was Preston Washington and he literally handled every aspect of the process with great professionalism, knowledge, and friendliness. From choosing my vehicle to driving away with it I did not have a single worry. I would highly recommend this dealership and would definitely recommend seeing Mr. Preston Washington for the reatest vehicle buying experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Chase, we are very happy to hear Preston provided you with such a positive car buying experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Our visit was smooth and fast!

Ford Bob Moore dealership was amazing to my family and myself! our sales man Juan Ibarra did an amazing job, he made us feel very comfortable with our purchase. I will recommend them to all my family and friends, thank you! I’m very happy with my purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Alex, we strive for 100% satisfaction, and it is great to see you had such a positive experience with Juan! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!