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2020 state dealer award
View 3 awards
2020 state dealer award
2021 consumer dealer award 2020 consumer dealer award

Reviews

(2,396 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bob Moore Ford from DealerRater.

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Very happy with the purchase but care with finance

Finally I decided to leave my comment as I tell the seller, first I must say that I am very grateful to Mr. Jerry who was very kind to assist me on the two occasions I was looking for a new car for my wife, according to what I had planned not to buy the economic car I was looking for but they kept the offer I saw on the internet of a Ford Focus SEL 2017, without any pressure, but when you pass to the financing, they wanted to increase the price by offering me several types of insurance which I do not take, when I was ready to sign the finance, the Business Manager tell me he can give me a better interest if I take an insurance called ResistAll, I finally fell into that trap and accept the agreement, I do not worry about the $ 500 extra, but if you know me gave a 4.54% cup with TD Auto Finance LLC, today by my credit record other Bank offers me 2.99%, so much much and much since as always many people complain about this kind of things. The only strange detail with the car was from the photo of the publication on the website page of Bob Moore Ford until the moment of taking the car no one noticed that the headlights of the car were different, when I spoke with Mr. Jerry, he was very kind to find the solution and receive the car, I left it a Saturday and they gave me another Ford Focus while the headlight came right, five days later they gave me my new car, it was not clean and then I returned on Saturday to deliver it as it has to be a new agency car, always the seller from the Dealer was attentive to each observation. In my opinion, I am always very attentive to the details and I believe that in this Dealer must be attentive to all this not to go through these discomforts that should not happen when one buys a new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 1.0
  • Quality of repair 3.0
  • Overall facilities 5.0
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We appreciate your honest feedback. We value your business and always look for ways to improve. If you have any additional questions or concerns, please don't hesitate to reach out to us.

2017 Ford PowerStroke

Bob Moore Ford and Jubul Sims are great I highly recommend buying a truck from these guys.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We appreciate your strong recommendation of our dealership, Cody! Thank you again for your review!

Kyle Christian at Bob Moore Ford = greatness

From my first online inquiry to close of transaction on my F150 Bob Moore Ford was first rate. At all times I felt they were being honest to me and treating me fairly. Sales Professional Kyle Christian busted his tail over a week to find the exact vehicle I wanted and then got me a price much better than I expected. All Ford purchases moving forward will be from Kyle at Bob Moore.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you so much for your continued business and loyalty to our dealership, Drew! We're glad we have always been able to find you exactly what fits your needs!

Great Service

Very good people. They work hard for their customers. I will be buying from them again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Trent, thank you for your kind review; we are happy to pass along your comments to the team here at Bob Moore Ford! Your continued business means so much to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Great truck buy

Kyle Christian and this dealership was great to work with. I drove 2 hours up there to check out a specialty truck and wasn't disappointed. Great people to deal with!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Lyn, we appreciate you taking the time to leave us this feedback. Kyle will be so happy to hear that you were so satisfied. We look forward to your next visit! Take care!

Chevy Silverado Purchase

I HATE buying cars from dealerships however this was the single most easiest purchase I have ever experienced. Found the truck online, scheduled the test drive, drove it home a few hours later. Jerry was an amazing salesman and did not push at all. I was in and out quickly with competitive rates! Highly recommend Jerry and his team at Bob Moore Ford.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Shelley, we're happy to hear you had such a positive experience with our team! We're happy that Jerry was able to make your visit so easy and stress-free. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

2017 F250

Kevin Erickson did a great job helping me get a new truck all while not being a high pressure salesman.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Colby, thank you so much for the positive review! We'll be sure to let Kevin know about your wonderful feedback and five stars! Please don't hesitate to reach out to us if there's anything more we can do!

2017 Ford Focus

Best car buying experience in years, no nonsense, I would recommend Bob Moore Ford to anyone looking for a car. I dealt with Alexandra Ingram on the phone and Kermit Denton at the dealership both were pleasant, professional, and very helpful. I feel I got a fair deal in the least amount of time possible.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for letting us know about your great buying experience, Russell. Please don't hesitate to call or stop by if there is ever anything that we can do for you. Take care!

Platinum

Team was very polite and worked to get us the car we wanted at the best price.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Tia, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

Purchase of 2017 Ford Explorer

It is always a pleasure dealing with such a courteous and professional staff. From sales by Kyle to Paul in financing. The staff listened to my concerns, addressed each issue and completed the purchase in a timely and professional manner. Would recommend to everyone. And again Thank You to Bob Moore Ford.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Chuck, we really appreciate your feedback! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!