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2020 state dealer award
View 3 awards
2020 state dealer award
2021 consumer dealer award 2020 consumer dealer award

Reviews

(2,400 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bob Moore Ford from DealerRater.

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Was passing through OK when truck started making noise on...

Was passing through OK when truck started making noise on Saturday morning. Jeff service manager and Dave in service got my family on the road same day!!! FANTASTIC!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Dealer response

Hello, we are glad we could help! We are always more than happy to assist you if anything else comes up. Take care!

Gary was awesome! Easy toget ahold of and kept in...

Gary was awesome! Easy to get ahold of and kept in contact. He made the sale very efficient and easy! Will go back or recommend Bob Moore to others.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, we're happy you found our staff to be so supportive during your experience here at Bob Moore Ford. Please don't hesitate to reach out to us if there's anything more we can do!

I took my Explorer in for service because of problems...

I took my Explorer in for service because of problems when the reversing. The problem was diagnosed and repaired with quickly. Ryan was awesome to work with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Hi Deb! We're so happy Ryan was able to help you out! We are always more than happy to assist you if anything else comes up. Take care!

Provided the services I went to them for in the time...

Provided the services I went to them for in the time frame that they said they would in a friendly professional manner. Ryan did a great job!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Hi, thank you so much for your positive comments about Bob Moore Ford! Please don't hesitate to reach out to us if there's anything more we can do!

Ryan was excellent and very helpful. He let me know what...

Ryan was excellent and very helpful. He let me know what was going on. He was quick to reply back when I txted him. Great customer service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Hello, we are glad we could help! Please let us know if there is anything else we can do for you; we are more than happy to help!

Great Service Department and Jeff Gann is very helpful...

Great Service Department and Jeff Gann is very helpful and knowledgeable service manager. He kept me informed about the repairs and when the vehicle would be done.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Hi, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future.

Great service, and communication about the process was...

Great service, and communication about the process was point, and I am really happy with outcome, can’t you guys enough, Jeff you are the best!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Hello there, thank you for your kind review; we are happy to pass along your comments to Jeff and the team here at Bob Moore Ford! We look forward to your next visit! Take care!

Satisfied

This is my 3rd visit to the Service Dept. and have been very satisfied each time. Ryan Bronson has taken very good care of my needs, service has been quick and efficient.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy to have provided you with such a positive experience! We'll be sure to pass along the kind words to Ryan and the team. We look forward to your next visit! Take care!

Kia Optima

Mike was awesome and helped me get the car I wanted online! 10/10 recommend! I was delivered the car in good quality as well! Thanks!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Congratulations on your new vehicle! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

We had a good experience and appreciated how easy it was...

We had a good experience and appreciated how easy it was to purchase a vehicle at this location. We would come back and purchase again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy to have provided you with such a great experience! Thank you for choosing Bob Moore Ford and we look forward to your next visit! Take care!