Reviews
Friendly Professional Service
Jeff is always friendly and knowledgeable about all my Ford vehicles. He is on point in letting me know what's going on with my vehicles. And, the waiting is always clean with refreshments.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are so happy to read such a great review about Bob Moore Ford! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Water pump on warranty
They helped me get my extended warranty info to handle my water pump replacement. It had been r years and they went to extreme lengths to see that I was taken care of.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Oil Change
Went in and my oil change was done very quickly and was able to get information on a possible future purchase with ease and no hassle.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are very happy we could provide you with a positive experience! Thank you, and have a fantastic day!
Oil change
Good job. Friendly employees. Took a little longer than I would have liked but he told me they were busy when I dropped it off
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.
First visit but not last
Ryan Brosnan was great to work with, the new tech kind of dropped the ball first go around but Ryan was proactive and got it corrected really fast. Thanks to Ryan and Bob Moore.
- Customer service 4.0
- Buying process —
- Quality of repair 3.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Excellent Service
Excellent all around- thank you Ryan!, clean, comfortable surroundings, The 2 people I had the most contact with- Ryan and Ian were both very good.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Knowledgeable staff, very helpful.
I came to compare the Ranger to the Colorado. I was impressed. First Ford I have owned 26 years. Good product, fair price and friendly staff.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind review; we are happy to pass along your comments to the team here at Bob Moore Ford! Thank you so much again for your feedback! We hope you have a great day!
Oil change
Fast, knowledgeable. Very good service . Marked oil change for 5,000 miles. Should have been 7,500 - 10,000 miles. Is that correct or need to be changed?
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Alisha, thank you for your kind review; we are happy to pass along your comments to the team here at Bob Moore Ford! We hope to be of service to you again in the future. Best wishes, Bob Moore Ford
Oil change
Great staff that was very helpful,knowledgeable, and not pushy. The waiting area and restrooms were cleaned and maintained. Service was performed quickly even without an appointment.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great work
Service supervisor Jeff was excellent took real good care of me, got me home and had me picked up once work was done. Thanks. Great job to all.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair