Reviews
Satisfactory
They performed the 5k mile service and warranty work, in a timely manner, provided above average customer service. The sales staff was friendly and helpful.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you for taking the time to leave a review for us at Bob Moore Ford. We're happy we could meet your expectations! If you have any further questions, please don't hesitate to reach out. We hope you have a great day.
Great job
Easy to do business with. Josh was communicative and thorough. I will do more service there in the future. Thanks and great job to Josh.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Derek, we strive for 100% satisfaction, and it is great to see you had such a positive experience with Josh here at Bob Moore Ford. We hope to be of service to you again in the future. Best wishes, Bob Moore Ford
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Bob Moore Ford! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Oil change
Did a good job but they keep over filling the oil. When I request the BG product, they need to allow for the volume of the BG product.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Tank drain
Great communication and service. I would recommend and or come back if needed. Dusty was friendly, helpful, communicative and ultimately got the exact job done that I needed
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Auto purchase
The team at Bob Moore did a good job. They were polite and helpful. Would have liked to get more back on my trade, but who wouldn’t. Really liked that they automatically filled up the gas tank upon picking up the vehicle. Not a lot of dealers will do that for you without asking. Sometimes it’s the little things that make a difference.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Quick & Friendly Service
Service was quick and everyone was very friendly. I would recommend this location to anyone needing to get any service done on their car. Very professional and efficient.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great dealership
Everything went great and easy. Prices were great as well. Overall great experience. The employees were great and very friendly and knowledgeable. Wouldn't go anywhere else
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're happy you found our staff to be so supportive during your experience here at Bob Moore Ford. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
The Works Package done well.
The online scheduling said it hadn’t confirmed my appt but somehow it went through their system. I missed the early morning but they got me in that afternoon. It was a well run operation and made very convenient. I will definitely be back.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Very good.
Great experience. Only one issue I had was being called that you were selling that truck at a loss. Honesty is very important to me and I don’t feel like you can stay in business selling things at a loss. Besides that salmon was great very helpful very friendly. I was told that he would get me a full tank of gas and then later he was told by his sales manager that he wasn’t allowed to do that.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Awesome
Bob Moore is a great dealer! I will definitely recommended to my family and friends. The staff was so kind and genuine. Definitely a great place to buy a car! A++++++
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car