Reviews
Write a reviewGreat Experience
This was my fourth experience with purchasing from Diffee. That should tell you how satisfied I am with your dealership. My salesperson was Dennis and he was terrific. I had many questions and they were answered very quickly and with complete knowledge of the car's instruments. All the staff were friendly and it made my experience with Diffee almost pain free (except signing that check) and look forward to continue dealing with you. Thank you.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
2012 MKS Purchase
We purchased a 2012 Lincoln MKS. We Love it!! I have been around delerships my entire life. Worked for Bob Moore for 10 Years and other dealers as well. Left on good terms and thought I would always by from Bob Moore. In the past my wife absolutely could not stand going to buy a car no matter who it was. After this experence with Diffee we will ALWAYS purchase our car with Diffee. It was a pleasant experience for both of us. Extreamly Frienly did what ever it took to make the deal work. One of the owners is one site all the time and actually involved in the deal. Wow I truley have never seen that before!! I will recomened all my freinds and family to Diffee.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great service
Easy place to do business. I bought my truck the night before thanksgiving. They had it cleaned up and ready to go with a full tank of fuel. The salesman took time to answer all my questions and make sure everything was good to go.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Excellent Service!
The excellent staff at Diffee Ford went above & beyond to find us the exact vehicle we wanted!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service
Everyone was very helpful! Was a very pleasant experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Review
The Service was excellent Diffee Ford in Elreno always does an outstanding job taking care of all my auto needs. I would recommend them and have to all my friends.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Customer Satsifaction
We traded in our lease for a MKS and are very pleased. Loren was great with us. He didn't pressure us but had great knowledge of your products. Once my wife had picked out the car she wanted, Loren was very helpful to make it a big Christmas surprise. He found the car with all of the options that we wanted and held onto to it until the big day. There are a couple of items that need attention and again Loren is on top of the problems. We can't say enough about Diffee or its employees. We love your facility also. Speaking as a previous owner, the service department is really friendly and helpful. I can't think of an individual department within Diffee that hasn't been really professional.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Owner
Treated like Family, which I think is hard to accomplish
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Diffee F250 Ford Lariat
Absolutely love the truck !! Salesman was outstanding. That also because I am difficult at bottom line pricing... Wish I'd bought here years ago.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Excellent Experience
Sales person was excellent. Listened to what our needs were both financially and use of vehicle. Gave us some great options to pick from. Never felt pressured, was given the space to make the decision best for us. Excellent overall experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase