Bob Moore Cadillac of Edmond

This dealership is the best. I've traded with them several times and they take care of their customers. John , Mark and Diron are the best!!!!!!! I will never trade anywhere else . If you have a problem they will do their very best to make it right!!!!!'

Best service department. They always the solution to my car needs. They do a awesome job very polite. Very respectful of my time. Thanks to all of the service department for the great job. Thanks Doug for been so helpful.

Service department took a very long time to change the oil in my car even with an appointment.

Prompt, courteous loaner car, complete when promised,

I love my Cadillac. I am very proud of my Escalade. When something goes wrong, I take it to Bob Moore Cadillac dealer in Moore Oklahoma. My inside mirror was loose and they fixed it real fast.

I am from Arkansas and needed an oil change before I could return home. Doug worked me in promptly and even rotated my tires. The service was fast and they got me on my way. I may buy my next car here instead of Arkansas.

Do not trust this dealership or its salesmen. I was purchasing a vehicle out of state. Initially I spoke with Thomas Maassen about putting a deposit on the car and flying in the next morning. I was told they dont take deposits but if I could show proof that I purchased a plane ticket they would hold the car until the next morning. I immediately booked the ticket and sent thomas the screenshot as proof. 30 min later I got a text from thomas saying someone was going to wire money for the car and I was going to loose it unless he backed out. The wire transfer went through and I lost the car and the $288 I spent on a plane ticket. When I called thomas he said that Justin Chilcoat (used car manager) changed the rules and there was nothing he could do. I called justin and he blamed thomas for miscommunication with me. This dealership and managment is unethical and will say anything. DO NOT TRUST THEM.

Doug at Bob Moore took extremely good care of us. Our appointment time was kept and all services provided in a timely and professional manner.

My SRX had to have some repairs done. The diagnosis of the problems was quick and I was contacted later that day with an estimate for repairs. My technician was Diron, who did a great job keeping me in the loop on the progress. The dealer hooked me up with loaner vehicle, which I was in for almost a week. My car was clean inside and out when I picked it up. As always, great service and people that work there, including the young lady in the billing department. Good folks!

I needed an oil change. I called Bob Moore Cadillac dealer and they not only changed my oil, they checked my escalade and found no problems. I am on a vacation in another state and it is a good feeling my car has been checked out for the trip.