Reviews
Write a reviewcar service
Diron Carter and everyone else was super nice. I have never been treated nicer. I don't know when I will buy my next car but I know I will buy it here. Thanks.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We are so happy you received such great service. Thank you for the review.
going to the service department without an appoin.
I had a ski trip planned on Tuesday. Sunday my compass stopped working. I drove my car to the dealership on Monday morning without an appointment. Reggie took my car in and gave me a loaner for a few hours. It is working fine now.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We are happy to hear you had such a good experience with the service department. Hope you enjoy your ski trip!
Satisfided customer
My CTS V was not running right. I took it to Bob Moore Cadillac in Edmond. I was greeted by Dixon Carter (service consultant). He listened to the noise of my car and set me up a date to bring it in to be repaired. He even gave me a loaner car so I could keep my schedule. A few days later my car was fixed. It is now working perfectly. I love my Cadillac.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Pat, We are so happy that Dixon and his team were able to help get your Cadillac back on the road. Thank you for the kind words.
Professional service
Recently purchased my Cadillac from Bob Moore in Edmond. Sales staff was great to work with and service department crew was too. Only issue is that the car had a few scratches that needed buffed out, they took care of that issue but have now noticed two dents on side of car where scratches were when purchased. Will call to see what they have to say about this, as the dents were there when purchased.
- Customer service 4.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for the review. Please call us for any additional needs you might have.
Always great Service from great people and a great
Always get great service from them people are so nice and the sales people
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We are happy to hear about your experience. Thank you for your business.
Auto service/maintenance experience
My vehicle was due an oil change. Reggie called to remind me, then made an appointment. The service was completed in a very timely manner, allowing me to wait at the dealership while it was completed.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We are happy to hear your experience with service was so great. Thank you for your business.
Bob Moore Cadillac in Edmond Oklahoma
The difference Bob Moore Cadillac in Edmond is simple...They have professional employes who know what they are doing. Dixon Carter (my service consultant) understands my concerns. I have been very pleased when I drive my car after it has been repaired.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Pat, We are happy to hear that Dixon was able to help you with your needs. Thank you for the kind words.
Robert
Always have a great experience dealing with Reggie in service at bob Moore. He goes above and beyond every time
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Robert, Thank you for the kind words. We will make sure Reggie knows that you appreciate his work. Let us know if there is anything else we can help you with.
2017 Repair
I am extremely pleased with the great service Diron Carter and Jerry Cantrell provided to me the last time my car had repairs. They truly went the extra mile to make sure things worked out positively for me. It's so nice to have a team who stands behind their word and works hard to make sure customer satisfaction is at its best! These guys are rockstars in my world. Because of them, my next car will be from Bob Moore Cadillac.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Cindy, We are so happy to hear you had a wonderful experience at the dealership. Customer service is so important to us. Thanks for the kind words. We can't wait to help you into a new Cadillac.
Exceptional Service
I have always had great experiences with the Bib Moore Service Team. I work exclusively with Diron Carter and his expertise and professionalism has made me a repeat customer not only to service, but sales, as well. I purchased my second Cadillac from their dealership and they are the only ones performing my services. Thanks to the Bob Moore Family.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Terrance, Thank you for being a loyal customer. We love making our customers happy. Let us know when your ready for number three! :)