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Bob Moore Cadillac of Edmond

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (629 reviews)
Sales hours: 10:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 10:00am–7:00pm 7:00am–6:00pm
Tuesday 10:00am–7:00pm 7:00am–6:00pm
Wednesday 10:00am–7:00pm 7:00am–6:00pm
Thursday 10:00am–7:00pm 7:00am–6:00pm
Friday 10:00am–7:00pm 7:00am–6:00pm
Saturday 10:00am–7:00pm 8:00am–3:00pm
Sunday Closed Closed
New (855) 688-2335 (855) 688-2335
Used (888) 844-0348 (888) 844-0348
Service (877) 821-0241 (877) 821-0241

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (629 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bob Moore Cadillac of Edmond from DealerRater.

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Great place clean and beautiful

I enjoyed coming up and dealing with your people. They have always been very nice to us. Sorry I can't buy more cars than I do. I enjoyed working with Mark Lee and Jonette Bauer

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Part Fiasco.

People were friendly and knowledgeable, BUT I still cannot believe that it took six days to get my 2010 DTS repaired. Staff said they had to get a part from a snow-bound factory in Michigan. Seriously? No parts house between Chicago and Houston had the part in stock? I still don't believe it. And Yes this has definately hurt my image of Bob Moore and left me dis-satisfaction with the service provided. I have purchased two new Cadillacs here but will likely shop for my next one at the dealer in Guthrie.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair 2.0
  • Overall facilities 3.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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outstanding bob moore cadillac dealership experience!

all the employees at Bob Moore that we were exposed to was very friendly and helpful, but mr Thomas Maassen went the extra mile to help my wife and I to decide which vehicle that would work for us. we appreciate his patience, his friendly attitude and his knowledge of the vehicles we were interested in. Mr Adran Gibbs was very knowledgeable of the paperwork required to complete the sale in a timely manor.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great customer service.

Jeff Crane and Jonette did a great job of providing me with the exact car I wanted and at a good price. They did what they said they would and I appreciate that. I will definitely buy from them again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Wonderful Car Buying Experience

I purchased my new ATS from Bob Moore Cadillac. I was treated like royalty. They were unfailingly courteous, knowledgeable and fun. And I love my new car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Hassle free, Top notch financing.

My recent purchase at Bob Moore Cadillac of Edmond was hassle free the sales staff listen to my wants and delivered. Financing was as smooth as silk Hani you are the real MVP. I would recommend to anyone talk to these guy before you make your next vehicle purchase. Thank You V/R John Watts

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
2 people out of 2 found this review helpful.

Great people

Great salesmen they were ultra professional and polite. No gimmicks or run arounds no bait and switch tactics like most dealers I have dealt with these guys know how to run a professional business. I'll never buy a car from anyone else.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great Dealership -- Low Pressure

I worked with Thomas Maassen for over a week on a used 2011 Acura MDX. I live 190 miles away from this dealership and spotted this vehicle on Autotrader. After calling the dealership and speaking with Thomas he assured me that this car was in mint condition. I gave him of a list of things I look at when buying a used car which gives me a clue as to how nice the vehicle really is. 5 minutes after talking with Thomas I had 30 more pictures sent to my phone for my review. Pictures can be deceiving but the car did look extremely nice. Thomas once again assured me that I owe it to myself to see this vehicle. So I drove down and the vehicle was 100% accurately represented. (This is rare in my experience in buying cars) We test drove the vehicle and I came home without committing to the vehicle. Not once was I ever pressured into buying this car. After a week of stewing I committed to the vehicle and Thomas met me 1/2 between Newton, KS and Edmond, OK and we exchanged all paperwork and went on our way. I can't say enough good things about Thomas and this Dealership. I'm extremely hard to please when it comes vehicles and this car has exceeded my expectations. Roger Mitchell Newton, KS

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

Great Good Service and Automobile

This dealership offers great personalized service and financial guidance that is excellent. Bob Moore Cadillac staff and service are super.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Bob Moore Greatest Sales Wompen Jonette Baurer

I went to Bob Moore late at night after looking on the Internet several times finally. I called Bob Moore and said I was looking for a PreOwned Car. The Lady them sent me some Emails of cars. I loved all of them. I later told her earlier that day that I would be there around 7:30. I actually got there around 8. The car I thought I wanted was nothing compare to the Black Mercedes Benz that I drove was I got inside I Knew this was the car. The sales lady Miss Jonette Bauer was awesome she took her time and walk me thru everything I was in and out in about 30 minutes. She was the Best Sales Lady Bob Moore is Amazing. I will be back the end of the year.. Thanks to Bob Moore and Jonette Baurer I have a new car. Raymond McCullough

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.