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Bob Moore Cadillac of Edmond

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (628 reviews)
Sales hours: 10:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 10:00am–7:00pm 7:00am–6:00pm
Tuesday 10:00am–7:00pm 7:00am–6:00pm
Wednesday 10:00am–7:00pm 7:00am–6:00pm
Thursday 10:00am–7:00pm 7:00am–6:00pm
Friday 10:00am–7:00pm 7:00am–6:00pm
Saturday 10:00am–7:00pm 8:00am–3:00pm
Sunday Closed Closed
New (855) 688-2335 (855) 688-2335
Used (888) 844-0348 (888) 844-0348
Service (877) 821-0241 (877) 821-0241

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (628 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bob Moore Cadillac of Edmond from DealerRater.

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Great service

Always good service when I come here. The only issue I had is having to wait for 90 minutes for an oil change and tire rotation.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Good buying experience.

Matthew Casteel of Bob Moore Mazda found me the perfect used vehicle at the Bob Moore Subaru lot. The people there, were friendly and very willing to help Matthew do everything necessary for us to purchase this vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Staff & Facilities

Based on an experience a few years ago with another Bob Moore dealership, said I would never buy another vehicle from Bob Moore dealership. Will Dodd (salesperson) and Justin (sales manager) definitely changed my mind. They treated me well and Will spent a tremendous amount of time with wife going over the details of her new vehicle. In short, a very good car buying experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Bob Moore Service Review

Diron Cater was superb as always; I sent a new, 1st time Cadillac Bob Moore purchaser to Diron's attention and with the same results. Ron Tener went out of his way to show me the new models, with a great memory of my and my wife's preferences.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great Service

The service department always seems to take care of me and always gets a loaner car for me to use while they are servicing my car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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service

I was very happy with the service I received. Reggie Addington kept me informed even when there was know new news. I was very happy with his service. I will continue to bring my car there for ALL service needs. Sincerely Pat O

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Disappointed Customer

I was extremely disappointed. I bought a Cadillac ATS with a LOT of features The car is beautiful, but I felt completely overwhelmed by the different options because no one took the time to even briefly explain them. When my husband bought a truck from Hudiburg Chevrolet, they had someone spend over a half hour explains the features. That was A+ service. I thought I would get the same level of service at Bob Moore. That did not happen. The salesman wanted to make a sale not gain a long time customer. The whole experience was VERY dissapointing.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Cadillac indoctrination...Sign me up!!!

Shopping for a "new to me" car in OKC. Just happened to drive by Bob Moore Cadillac, and decided to stop. We were greeted by a friendly & professional salesperson (Will Dodd). Mr. Dodd immediately made us feel welcome and at ease. We were shown the car we were interested in. When we told Mr. Dodd we were going to continue looking at some other options, he treated us with respect & the mature calm that only comes with experience, and good character. We visited a couple of different dealerships and were left disappointed. ALL dealerships should mimic Bob Moore Cadillac. The pride Bob Moore Cadillac takes in the presentation of their cars on the lot, the attitude & mentality of staff, before-during-and after sale is unmatched. We are definitely "Caddy for lifers"!! We will tell as many people as we can about the amazing experience we had with Will D., Chad, and the rest of the Cadillac staff. Thank you so much!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Purchase made me a lifelong customer

Ryan at Bob Moore Subaru was stellar. My wife and I came in knowing when we wanted to test drive. When those options didn't work out for various reason, Ryan helped us scour his stock and find something that wold work for us. There was no pressure during the whole process. Ryan listened to our concerns and helped us work through them. The only reason our buying process was not excellent was b/c our guy helping with the paperwork was helping out from a different dealership and didn't know all the processes 100%. Also the printer wasn't working at first. But that didn't deter us from wanting to come back for our next vechicle. We felt we got a great deal and are very excited about our purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Servicing my Cadalliac when needed. Great job.

I deal mostly with Diron and the ladies at the payment center. Thank you for providing a pleasant atmosphere, and Wifi. Your service center will assure anyone to come back and to trust that they are concerned about my car and wanting to help me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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