Reviews
SERVICE ON 2014 RAM.
I LIKED THAT TIME OF SERVICE REPAIRS TO BE COMPLETED, WAS AT THE EXACT TIME QUOTED BY THE SERVICE PERSON.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Owner
Waited 2 weeks before someone returned my call . Not good customer service . Finally come to find they wont honor " lifetime warranty " after having replaced part twice .
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Great experience
Over experience was awesome. Crystal was great, she made the whole process painless
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Carlos Abeya
I would go no where else for service. Carlos always responds immediately with grace and efficiently locates and addresses any issue with my fifteen year old P.T. Cruiser in the most cost-effective way possible. He is the best and a great blessing. Nancie Brodhead
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Disgusting business practices
Stay far far away! Nasty company with ugly business practices!! Will run credit and tell you car is yours and sell it to someone else.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Lithia of SF is the best
This is my 7th vehicle that I purchased from Lithia of Santa Fe. I've had the pleasure of working with Corey (General Mgr) and Crystal Baca (sales consultant) exclusively. If you want a seamless, pleasant, transparent, and professional experience - this is the place to go. I will always be a repeat customer!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Jeep service
Carlos Vigil was top notch as a customer service rep. He was professional, efficient, engaging, friendly and informative.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Love my truck
Awesome experience. Everyone was very helpful and I love my truck.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Quick, Courteous, and Competent help
My 2014 Wrangler Unlimited's 'check engine' light - which I have typically ignored in other instances for other vehicles - alerted me to a problem that was in fact the Oil Pressure sensor in need of replacement. Scheduling the appointment was easy, work done quickly, and to my greatest delight - was informed that this was a Warranty- covered repair because of my low mileage!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
great service
fast service for the oil change. I went to the Dealership and Dominic immediately placed me in line for an oil change. There was no wait time.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase