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Lithia Chrysler Dodge Jeep Ram Fiat of Santa Fe

(314 reviews)
Visit Lithia Chrysler Dodge Jeep Ram Fiat of Santa Fe
Sales hours: 8:30am to 7:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 8:00am–5:00pm
Tuesday 8:30am–7:00pm 8:00am–5:00pm
Wednesday 8:30am–7:00pm 8:00am–5:00pm
Thursday 8:30am–7:00pm 8:00am–5:00pm
Friday 8:30am–7:00pm 8:00am–5:00pm
Saturday 8:30am–7:00pm 8:00am–5:00pm
Sunday Closed Closed
New (505) 531-1524 (505) 531-1524
Used (505) 531-1522 (505) 531-1522
Service (505) 531-1523 (505) 531-1523

Reviews

(314 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Jeep service

Carlos Vigil was top notch as a customer service rep. He was professional, efficient, engaging, friendly and informative.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Love my truck

Awesome experience. Everyone was very helpful and I love my truck.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Quick, Courteous, and Competent help

My 2014 Wrangler Unlimited's 'check engine' light - which I have typically ignored in other instances for other vehicles - alerted me to a problem that was in fact the Oil Pressure sensor in need of replacement. Scheduling the appointment was easy, work done quickly, and to my greatest delight - was informed that this was a Warranty- covered repair because of my low mileage!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.

great service

fast service for the oil change. I went to the Dealership and Dominic immediately placed me in line for an oil change. There was no wait time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Feedback form

I always have a great experience here. I've had my car serviced here a few times and the service team is always very helpful and great to work with. I have also gone into the dealership to buy gifts from the store and the sales team on the show room floor always says hello on my way in and offers to help and the staff in the store also provides great service. I always sense good energy from everyone at this dealership and like going there.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Very happy

The staff was really great ,I felt welcomed, I didnt feel pressured. They treated us with respect

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Oil change

We had an oil change and we got there a few minutes earlier. Carlos A was out service guy and he had great customer service from beginning to end! He took care of getting the car ready for the oil change and it didn’t take to long before they were finished. Very satisfied!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Professional, Knowledgeable and Personable

Mr. Nussbaumer helped me from start to finish with the purchase of my Toyota Corolla. From our initial email contact, to meeting at the dealership, he was a terrific salesperson to interact with. He answered all of the my questions and provided me with a pleasant, no-pressure buying experience. To anyone who is looking to buy a vehicle, I would wholeheartedly recommend Marc. Additionally, David Custred provided me with excellent support during the financing stage of my car purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Great

Carlos Abeyta is the best. I have got to know him and he knows what I want. We can talk things over and I like what he Tells me. I have had a few that just brushed me off but Carlos does not.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service

New service manager and process seemed to be much easier than in the past. car was in and out fairly quickly considering the lateness of the day.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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