Reviews
Excellent People
Andy, Kenny and Miranda were a pleasure to work with and went far beyond what was expected to help us find the perfect car for my 17-year-old.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great dealership
Ty , my salesman, was excellent, and the General manager was awesome ! Great dealership, great experience ! Thanks guys, love my Mustang GT !!. Definitely recommend
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Lenoir City JCD is the greatest
Chris Noen service rep., John Brown service manager, Eduardo dealership manager, Tyler Forth sales person and many others go above and beyond. I have bought 4 vehicles here and will buy more because of these people. The service and care they give me and my family has won me over . I get a great deal and with their maintenance, I feel very safe on the road. Thank you guys !!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Shopping for a Used Jeep Wrangler Unlimited
Excellent customer service and capable/helpful sales process from every single person with whom I interacted. I return to this dealership again and again because they always treat me right and help me find what I am looking for. Big shout out to Tyler and to Andy in particular, but everyone I have worked with at the dealership has been excellent.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Excellent customer service on my recent Jeep purchase....
Excellent customer service on my recent Jeep purchase. They went above and beyond what I might have expected. Every person we interacted with was professional, courteous, and capable. Tyler Forth, Andy Kirschenbaum, Eduardo Martorell, Jorge De La Rosa, and JC Denney were exceptional. Service department was excellent as well. I have purchased six vehicles from this dealership, and I return to them every time I start looking for a vehicle -- new or used. I truly enjoy working with this dealership.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
New car purchase.
My experience buying the new Jeep Wrangler was outstanding, the car was even delivered as promised to my workplace! This is the second car I bought from Lenoir City Chrysler and I won’t hesitate to go back if I need another car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great buying experience
I found the car I wanted online and drove 3 hours to do the deal. Tyler did a great job providing the details and prep work for a successful and smooth transaction.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
2020 Ram 1500 Limited
Fantastic experience from start to finish. The vehicle I had been searching for for months, a knowledgeable sales person, and friendly business department. Would highly recommend them to anyone shopping for a vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Michael
I had a very good experience at this dealership. All the people that I worked with was very nice and well educated in what they was doing. The facility was nice and clean and comfortable.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Lindsey was outstanding. She kept me advised throughout...
Lindsey was outstanding. She kept me advised throughout my appointment and was very professional and personable. There was a slight issue with locking lug nuts and she resolved it.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind review! Lindsey was happy to assist you with everything. We will make sure to pass on your kind words to her.