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Lenoir City Chrysler Dodge Jeep RAM

(621 reviews)
Visit Lenoir City Chrysler Dodge Jeep RAM
Sales hours: 8:30am to 8:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 8:30am–8:00pm 7:30am–6:00pm
Tuesday 8:30am–8:00pm 7:30am–6:00pm
Wednesday 8:30am–8:00pm 7:30am–6:00pm
Thursday 8:30am–8:00pm 7:30am–6:00pm
Friday 8:30am–8:00pm 7:30am–6:00pm
Saturday 8:30am–8:00pm 7:30am–5:00pm
Sunday Closed Closed
2021 consumer dealer award
View 1 awards
2021 consumer dealer award

Reviews

(621 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lenoir City Chrysler Dodge Jeep RAM from DealerRater.

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Excellent People

Andy, Kenny and Miranda were a pleasure to work with and went far beyond what was expected to help us find the perfect car for my 17-year-old.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great dealership

Ty , my salesman, was excellent, and the General manager was awesome ! Great dealership, great experience ! Thanks guys, love my Mustang GT !!. Definitely recommend

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Lenoir City JCD is the greatest

Chris Noen service rep., John Brown service manager, Eduardo dealership manager, Tyler Forth sales person and many others go above and beyond. I have bought 4 vehicles here and will buy more because of these people. The service and care they give me and my family has won me over . I get a great deal and with their maintenance, I feel very safe on the road. Thank you guys !!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Shopping for a Used Jeep Wrangler Unlimited

Excellent customer service and capable/helpful sales process from every single person with whom I interacted. I return to this dealership again and again because they always treat me right and help me find what I am looking for. Big shout out to Tyler and to Andy in particular, but everyone I have worked with at the dealership has been excellent.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Excellent customer service on my recent Jeep purchase....

Excellent customer service on my recent Jeep purchase. They went above and beyond what I might have expected. Every person we interacted with was professional, courteous, and capable. Tyler Forth, Andy Kirschenbaum, Eduardo Martorell, Jorge De La Rosa, and JC Denney were exceptional. Service department was excellent as well. I have purchased six vehicles from this dealership, and I return to them every time I start looking for a vehicle -- new or used. I truly enjoy working with this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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New car purchase.

My experience buying the new Jeep Wrangler was outstanding, the car was even delivered as promised to my workplace! This is the second car I bought from Lenoir City Chrysler and I won’t hesitate to go back if I need another car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great buying experience

I found the car I wanted online and drove 3 hours to do the deal. Tyler did a great job providing the details and prep work for a successful and smooth transaction.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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2020 Ram 1500 Limited

Fantastic experience from start to finish. The vehicle I had been searching for for months, a knowledgeable sales person, and friendly business department. Would highly recommend them to anyone shopping for a vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Michael

I had a very good experience at this dealership. All the people that I worked with was very nice and well educated in what they was doing. The facility was nice and clean and comfortable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Lindsey was outstanding. She kept me advised throughout...

Lindsey was outstanding. She kept me advised throughout my appointment and was very professional and personable. There was a slight issue with locking lug nuts and she resolved it.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind review! Lindsey was happy to assist you with everything. We will make sure to pass on your kind words to her.