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Lenoir City Chrysler Dodge Jeep RAM

(622 reviews)
Visit Lenoir City Chrysler Dodge Jeep RAM
Sales hours: 8:30am to 8:00pm
Service hours: 7:30am to 5:00pm
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Sales Service
Monday 8:30am–8:00pm 7:30am–6:00pm
Tuesday 8:30am–8:00pm 7:30am–6:00pm
Wednesday 8:30am–8:00pm 7:30am–6:00pm
Thursday 8:30am–8:00pm 7:30am–6:00pm
Friday 8:30am–8:00pm 7:30am–6:00pm
Saturday 8:30am–8:00pm 7:30am–5:00pm
Sunday Closed Closed
2021 consumer dealer award
View 1 awards
2021 consumer dealer award

Reviews

(622 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lenoir City Chrysler Dodge Jeep RAM from DealerRater.

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Lindsey was outstanding. She kept me advised throughout...

Lindsey was outstanding. She kept me advised throughout my appointment and was very professional and personable. There was a slight issue with locking lug nuts and she resolved it.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind review! Lindsey was happy to assist you with everything. We will make sure to pass on your kind words to her.

It is a nice dealership with pleasant, knowledgable...

It is a nice dealership with pleasant, knowledgable staff. Work performed on my vehicle was done properly and in the time promised. I’ll continue to have my service here.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Na, thank you for taking the time to share your excellent experience with Chris! We're glad to hear you're satisfied with your repairs! Please do not hesitate to reach out to us when we can work with you down the road!

John Brown and his team are top notch. They go above and...

John Brown and his team are top notch. They go above and beyond to take care of their customers. They get you in and out as quickly as possible and the quality of work is second to none.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for reaching out! We hope you’ll come back soon if there’s anything else that we can do for you.

We had amazing experience buying our new 2020 dodge 1500...

We had amazing experience buying our new 2020 dodge 1500 built to serve! We would highly recommend Lenoir city Chrysler Jeep Dodge Ram to anyone! They were all very professional and got us in and out as quick as possible with a great deal and truck! Thank you all so much for all you do!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Brittany, thanks for the positive review, and for letting people know about your recent visit with us! We can't tell you how nice it feels to hear that Ethan, Bill, and Eduardo went above and beyond to make sure your experience was a memorable one. We look forward to hearing from you again, and please contact us if you ever need anything regarding your vehicle!

great service but lacks coffee in the service area. it is...

great service but lacks coffee in the service area. it is an overall great dealership. i know covid is ongoing but supply more relaxed waiting room

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the feedback! We are happy to know that you were provided with great service and we will make sure to share all your feedback with management.

No pressure in sales and special ordered the car I wanted...

No pressure in sales and special ordered the car I wanted at no extra charge I highly recommend them I had an issue the day after I bought the car and Chris in the service dept was great to work with and fixed the problem that day

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review! We will be sure to thank Chris and the rest of the team for providing you with excellent service. We look forward to working with you again!

Very helpful in choosing the right vehicle for my needs...

Very helpful in choosing the right vehicle for my needs Janet was a awesome salesperson it was the best experience of any dealership I have ever visited

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Bill, thank you for taking the time to share your awesome experience with Janet! We hope you continue to enjoy your new ride, and we look forward to working with you again in the future.

Service is wonderful,Chris is wonderful. Waiting room...

Service is wonderful,Chris is wonderful. Waiting room clean and nice,could need a few more seats.make popcorn again,fill water cooler and more car magazines

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the positive review and rating! We are delighted to know that you had a good service experience with us and with the help of Chris. We will make sure to share all your feedback with management!

Dealership is always clean and staff are always friendly,...

Dealership is always clean and staff are always friendly, helpful and polite. Ken Pruitt and the sales team were professional and got me great deal on the truck that I wanted.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the positive review and rating! We are delighted to know that you enjoy our dealership and our team, especially Ken. We hope that you will continue to choose us as your dealership. Enjoy your truck!

Janet James is a great sales woman will recommend her to...

Janet James is a great sales woman will recommend her to others. Will rate her a 10 very helpful Everyone is very friendly and helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.