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Mercedes-Benz of Nashville

(1,151 reviews)
Visit Mercedes-Benz of Nashville
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–7:30pm 7:00am–6:00pm
Tuesday 9:00am–7:30pm 7:00am–6:00pm
Wednesday 9:00am–7:30pm 7:00am–6:00pm
Thursday 9:00am–7:30pm 7:00am–6:00pm
Friday 9:00am–7:30pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2025 consumer dealer award
View 1 awards
2025 consumer dealer award
New (888) 480-9428 (888) 480-9428
Used (888) 864-2817 (888) 864-2817
Service (866) 698-0575 (866) 698-0575

Reviews

(1,151 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mercedes-Benz of Nashville from DealerRater.

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Purchased a preowned vehicle off the interNet.

Purchased a preowned vehicle off the interNet. Communication was excellent. Process was excellent. Braden and John Y. Did a great job. Happy to give a 5 star rating. Well deserved.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

We are so pleased you enjoyed your visit to Mercedes-Benz of Nashville! We look forward to your next visit! Take care!

The staff is friendly, competent, and efficient, The

The staff is friendly, competent, and efficient, The product is great, of course. It is an excellent location to purchase and service your vehicle. Highly recommend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi there, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

We had a great experience at Mercedes of Nashville!

We had a great experience at Mercedes of Nashville! Jim was extremely helpful and answered all of our questions and found us a vehicle that fit our needs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi there! We're so happy we were able to help you out! Please don't hesitate to reach out if there's anything additional we can do for you.

This dealership is fantastic.

This dealership is fantastic. They went out of their way to accommodate me and help me through my car by back and got me into a fantastic new car. autumn was wonderful and Steve as well. I will never go anywhere else.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi there, thank you for taking the time to let us know how we did. We hope you have a great day!

I recently purchased a MB GLE450 4matic from this

I recently purchased a MB GLE450 4matic from this dealership. The experience with our sales agent (Autumn) was the best of any I have dealt with in my many years of car shopping. She was very personable, professional, very knowledgeable about all MB products. She worked hard and found us exactly what we were looking for. That car was perfect. We had looked at the BMW X5 earlier but the MB was the right fit for us. I am sold on this dealership base on our great experience with our Sales Agent.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi there, thank you for taking the time to let us know how we did. We hope you have a great day!

I purchased my second car in just month from this

I purchased my second car in just month from this dealership and the saleslady Autumn was just as amazing for this purchase as she was for the first one. Kind, professional and completely dedicated to her role she will make your car selection process more than a pleasure. Thank you, Autumn!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Richard, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Nashville! We hope to see you soon!

I regret buying my car from this dealership horrible

I regret buying my car from this dealership horrible experience they whole experience before during and after has been a nightmare

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Nsadkhosrair, we regret to hear that you had this experience with us. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (800) 770-5582. We look forward to hearing from you.

The purchase of my 2025 AMG CLE53 could not have been

The purchase of my 2025 AMG CLE53 could not have been smoother. The attention to detail and the order process to assure all of our desires were met for this specific build was fabulous. We received the car today and the entire team was spectacular and professional during the whole process. John Wall and Scott Halpern could not have done better. The payment of the car with the add on of different Warranty’s was well explained and extremely timely. Good job to all. We could not be happier.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

Extremely professional and helpful .

Extremely professional and helpful . Everyone went out of their way to make the purchase go as smoothly as possible.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi there, thank you for taking the time to let us know how we did. Please don't hesitate to reach out to us if there's anything more we can do!

Dealer response

Hi there, thank you for taking the time to let us know how we did. Please don't hesitate to reach out to us if there's anything more we can do!

Was treated like a king and would diffently recommend my

Was treated like a king and would diffently recommend my experience to anyone interested in buying a Maybach

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi there, thank you for taking the time to let us know how we did. Please don't hesitate to reach out to us if there's anything more we can do!