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Mercedes-Benz of Nashville

(1,151 reviews)
Visit Mercedes-Benz of Nashville
Sales hours: 9:00am to 7:30pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–7:30pm 7:00am–6:00pm
Tuesday 9:00am–7:30pm 7:00am–6:00pm
Wednesday 9:00am–7:30pm 7:00am–6:00pm
Thursday 9:00am–7:30pm 7:00am–6:00pm
Friday 9:00am–7:30pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2025 consumer dealer award
View 1 awards
2025 consumer dealer award
New (888) 480-9428 (888) 480-9428
Used (888) 864-2817 (888) 864-2817
Service (866) 698-0575 (866) 698-0575

Reviews

(1,151 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mercedes-Benz of Nashville from DealerRater.

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Jared Haas General Manager Mercedes-Benz of

Jared Haas General Manager Mercedes-Benz of Nashville Dear Jared, I wanted to take a moment to personally thank you and your team at Mercedes-Benz of Nashville for making my recent Sprinter van purchase such a fantastic experience. I’m incredibly grateful for your efforts in finding me such a great deal on an inventory-aged vehicle that met my budget. Your knowledge and dedication really stood out, and it was evident from the start that you were focused on getting me the best possible outcome. I’d also like to extend my thanks to Pat, who handled all the details of the transaction so seamlessly. He made the entire process smooth and stress-free, and his professionalism was truly appreciated. It was especially impressive how quickly your team responded to all my questions and made the necessary arrangements to ship the vehicle out to my location on the West Coast. I was also pleased to have the opportunity to work with Ryan, and it’s clear you have an outstanding team that is committed to excellent customer satisfaction. It’s no surprise to me that Mercedes-Benz of Nashville is poised for great success in the years ahead. Once again, thank you for your exceptional service. If there’s anything I can do for you or your team, please don’t hesitate to reach out. I look forward to staying in touch and will certainly recommend your dealership to others. Warm regards, Apex Print Group Michael Kane

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you again for taking the time to let us know how we did. Please don't hesitate to reach out to us if there's anything more we can do!

Our purchase process was easy and professional.

Our purchase process was easy and professional. We drove up on a very cold day and Zenel Zeca approached us without hesitation. He is very knowledgeable and we learned a lot about the vehicle on our test drive. He made the process painless and we left with our vehicle within a few hours.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, we are so pleased you enjoyed your visit to Mercedes-Benz of Nashville! If you have any further questions, please give us a call. We're always happy to help!

Mr. Zenel Zeca's First Sale – A Wonderful Experience!

Mr. Zenel Zeca's First Sale – A Wonderful Experience! I had the honor of being Mr. Zeca's very first customer, and I couldn't be more pleased with the experience. He was enthusiastic, helpful, and courteous throughout the entire process. Mr. Zeca made everything smooth and straightforward, ensuring I felt comfortable every step of the way. I left as a completely satisfied customer! Additionally, every staff member I interacted with at the dealership was amazing. Their professionalism and warm demeanor truly stood out. I will definitely be returning to this dealership for future business. Thank you all for making this such a fantastic experience!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We’re delighted to know you had a great experience with us. Thank you for your support and trust!

My wife and I enjoyed our S class but she felt like it

My wife and I enjoyed our S class but she felt like it drew too much attention. So, we opted for an SUV. After gathering information about our wants, Greg Miles showed us a few different models that ranged from a 7 passenger SUV to an AMG SUV. Then Greg showed us a model right in between those two providing both the space and performance. Thank you again!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Great team to work with, offer to go above and beyond in

Great team to work with, offer to go above and beyond in getting paperwork to us to sign. Steve Howard sales mgr is the shining star of the dealership!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Great people to work with.

Great people to work with. Autumn was exceptional. The whole experience was stress free and relaxed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Your positive feedback means the world to us. Thank you for allowing us to exceed your expectations—our team is here for you anytime!

We had an awesome experience!

We had an awesome experience! Autumn was Outstanding and Caring! We will share with everyone! This dealership gets an A++ with us!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We’re so happy to hear about your positive experience! Your feedback means the world to us.

This dealership was top notch.

This dealership was top notch. They answered questions and were ready for us when we arrived for our appointment. Easy to work with. Great prices!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for taking the time to leave such a kind review! We’re delighted to hear that our team met your expectations. We appreciate your support and can’t wait to serve you again soon.

They were knowledgeable, easy to work with and

They were knowledgeable, easy to work with and professional. Treated us well as we test drove two cars and bought one. I highly recommend!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to let us know how we did. We hope you have a great day!

I had such an amazing experience at the Mercedes-Benz of

I had such an amazing experience at the Mercedes-Benz of Nashville dealership, they were great to work with and made the process seamless.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for taking the time to leave such a kind review! We’re delighted to hear that our team met your expectations. We appreciate your support and can’t wait to serve you again soon.