Skip to main content

Stearns Ford

(353 reviews)

Reviews

(353 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

Want to share your experience with this dealership?

Write a review

Everyone were extremely nice and patient, to the point

Everyone were extremely nice and patient, to the point that I walked out of the dealership with the truck.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

The sales persons were very professional and worked out s

The sales persons were very professional and worked out s deal that worked for me

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

All of the Stearn's Ford employees were so friendly and

All of the Stearn's Ford employees were so friendly and helpful, from my salesperson to the finance person and other individuals on duty that day. I had the best experience possible when buying my new-to-me used car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I?m sorry that I chose to do business with them. Our

I?m sorry that I chose to do business with them. Our ?after the sale? interactions indicate they are not an honorable organization.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Thomas, thank you for taking the time to leave us your honest feedback. We would like the chance to talk to you further so please do call us at (336) 229-6951 at your earliest convenience so we can work with you to make this right. We hope to hear from you.

I’m sorry that I chose to do business with them.

I’m sorry that I chose to do business with them. Our “after the sale” interactions indicate they are not an honorable organization.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Stearns Ford was supposed to be the first dealership of

Stearns Ford was supposed to be the first dealership of several as I shopped for a newer F-150 replacement truck, not thinking that it would ultimately be the only dealership that I would have to visit. Dustin was the first person I met, and he, and Canden, the sales rep, were absolutely great in helping me find my truck. As it turned out, I ended up with an amazing Ford Ranger that perfectly fits my needs. Their professionalism and expertise were fantastic, and I highly recommend them to anyone seeking a vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

A fantastic experience.

A fantastic experience. Dustin and Canden really know their business. Stearns Ford was the only dealership I visited and I ultimately drove away with a truck.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Robert, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Safe travels!

They help us and put the effort to have us a good and

They help us and put the effort to have us a good and brand new car that satisfies our needs

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Found Stearn ad on autotrader.

Found Stearn ad on autotrader.com Tuesday night and contacted them through autotrader.com that night. They immediately responded, answered some of my questions, and we scheduled a test drive for the next day. Driving 3.5 hours to see the car, they were respectful of my time coming there, had an efficient process for seeing the car and discussing purchase. Purchased the car that day in about 3 hours at the dealership. All points of contact were very professional, friendly, and knowledgeable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hello Jeff, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!

Tonya Lewis purchased my vehicle from me and helped me

Tonya Lewis purchased my vehicle from me and helped me look for other vehicles. She is very honest and great with communication. I recommend requesting her if you are looking to sell your vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.