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Crenshaw Hyundai

(604 reviews)
Visit Crenshaw Hyundai
Sales hours:
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:30am–6:00am
Tuesday Closed 7:30am–6:00pm
Wednesday Closed 7:30am–6:00pm
Thursday Closed 7:30am–6:00pm
Friday Closed 7:30am–6:00pm
Saturday Closed 7:30am–1:00pm
Sunday Closed Closed
2018 consumer dealer award
View 3 awards
2018 consumer dealer award 2017 consumer dealer award 2015 consumer dealer award
New (336) 792-2462 (336) 792-2462
Used (336) 792-2289 (336) 792-2289
Service (336) 792-2461 (336) 792-2461

Reviews

(604 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Crenshaw Hyundai from DealerRater.

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My daughter was thrilled with her new Hyundai Santa Fe! ...

My daughter was thrilled with her new Hyundai Santa Fe! Johnson Ross took the time and patience to help me find the perfect car and at a great deal. I highly recommend him. -Vickie Johnson

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
6 people out of 6 found this review helpful.

We got an used car from them and it is excellent. All you...

We got an used car from them and it is excellent. All you need to do is to tell them what you want and they will get it for you. Every one is very friendly. Sales (johnson ross), manager of crenshaw and the finance team are truely awesome. Entire team of crenshaw is doing an awesome and I would definitely recommend people and also my next car is from them for sure. Thank you so much guys and I am truely enjoying my each ride in the car. I am so thankful to you and all the very best.........

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
6 people out of 6 found this review helpful.

I was interested in buying a car for my daughter and have...

I was interested in buying a car for my daughter and have had a Hyundai in the past, which I was pleased with, so I decided to go to Crenshaw Hyundai in Burlington, NC. I was introduced to Tony Posey, Sales Representative, who took us thru the whole process of buying a car. He was personable, knowledgeable and just a pleasure to do business with in general. Still, to this day, several months later, I can call Tony up with questions or concerns and he takes care to help us in any way he can. It is refreshing to know that the service at Crenshaw Hyundai continues after the purchase of a vehicle, which is hard to find these days. So, if you are interested in purchasing a Hyundai, I would highly recommend this dealership, and in particular Tony Posey!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
6 people out of 6 found this review helpful.

We have just purchased our second car from Crenshaw...

We have just purchased our second car from Crenshaw Hyundai. We had such a good experience the first time that we decided to come back. Everyone that we worked with was great. They were friendly, informative, and helpful. We got a great deal on our Santa Fe and are very happy. We have become big fans of Hyundai and will likely return to Crenshaw for our next car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
5 people out of 5 found this review helpful.

Overall we had a great experience here at Crenshaw...

Overall we had a great experience here at Crenshaw Hyundai. The workers were friendly and very helpful. We love the car we bought. We love the car we bought and we absolutely recommend this dealership

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
4 people out of 4 found this review helpful.

I went to Crenshaw Hyundai to purchase my first car on my...

I went to Crenshaw Hyundai to purchase my first car on my own. I had visted previous dealerships that told me I had to have a co-signer, which I didn't want to do. Sales agent Damond Faucette assisted me. He was very kind and patient. With the help of the sales manager he was able to get me into a car without a co-signer and with an affordable car payment. 2 years later I was able to trade out of the older car & into a new one. Damond contacted me when there were incentitives available, which made my trade easier. I would have to say this is the best dealearship that I have worked with. They are very helpful, proffessional, & polite and that goes for everyone there. Anytime I have a concern or question all I have to do is pick up the phone and they do everything possible to help. For anyone looking for a car...visit Crenshaw Hyundai in Burlington, NC.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
5 people out of 5 found this review helpful.

Had a wonderful experience purchasing a new 2013 Sonata...

Had a wonderful experience purchasing a new 2013 Sonata with Tony's help. Couldn't have done a better job explaining the options I had at the dealership and went out of his way to give me the best experience possible.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
6 people out of 6 found this review helpful.

You have valued employee's that care about your...

You have valued employee's that care about your customers. We showed up interested in a specific car and left with a different car that fit us and our budget. The help that Craven had given us on the lot was professional and much needed. When we stepped inside the store we met with Chris, he was a big help trying to fit a vehicle into our budget. Then when it came to the paperwork it was painless, we dealt with Andre and he was quick and concise. Thanks guys, we will recommend y'all to all of our friends and family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
5 people out of 5 found this review helpful.

I received great customer service with absolutely no...

I received great customer service with absolutely no hassle. Craven Kerns was professional and listened to my wants from the initial conversation. Other area dealerships heard what they wanted to hear rather than what the customer was requesting. Would certainly buy from Crenshaw again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
7 people out of 7 found this review helpful.

I came in and told him exactly what I wanted and he found...

I came in and told him exactly what I wanted and he found the perfect car for me. Craven was very friendly and familiar with the cars. Thanks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
6 people out of 6 found this review helpful.