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Crenshaw Hyundai

(604 reviews)
Visit Crenshaw Hyundai
Sales hours:
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:30am–6:00am
Tuesday Closed 7:30am–6:00pm
Wednesday Closed 7:30am–6:00pm
Thursday Closed 7:30am–6:00pm
Friday Closed 7:30am–6:00pm
Saturday Closed 7:30am–1:00pm
Sunday Closed Closed
2018 consumer dealer award
View 3 awards
2018 consumer dealer award 2017 consumer dealer award 2015 consumer dealer award
New (336) 792-2462 (336) 792-2462
Used (336) 792-2289 (336) 792-2289
Service (336) 792-2461 (336) 792-2461

Reviews

(604 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Crenshaw Hyundai from DealerRater.

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I came into the dealership thanks to me getting in a...

I came into the dealership thanks to me getting in a wreck and totaling my current car. I was looking for a new and decent priced car and found exactly what was looking for.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
3 people out of 3 found this review helpful.

This is a great dealership to work with. The sales people...

This is a great dealership to work with. The sales people are very helpful and they provide a nice waiting area when service work is being done on your care. I have bought two Hyundai's from them and will go back when I'm ready to buy again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
3 people out of 3 found this review helpful.

This dealership worked with me very well to get the best...

This dealership worked with me very well to get the best trade in value, to assure the features I was hoping for on the Santa Fe were feasible. Excellent service from the sale to the finance process. Worked to ensure the best possible interest rate as well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
3 people out of 3 found this review helpful.

I was so impressed with Crenshaw Hyundai!! It had been...

I was so impressed with Crenshaw Hyundai!! It had been 11 years since I had purchased a new car----but, I went in to the dealership knowing that I planned to lease a SUV for the very first time. The employee that helped me was so knowledgeable about the produce!! I told him how much I could afford each month, and what I had in mind, and he was able to make it happen. I went for a test drive and I was truly hooked!!! I have enjoyed my new "Tucson" so much I wish I had gotten an SUV years ago!!! Not only was the employee that sold me the SUV so knowledgeable and friendly, the lady that helped with the contracts, insurance and title change was as well. Everything went so smoothly----not painful at all. I was also introduced to the head of the service department. I was really so impressed with all of the personnel that I came in contact with. The personalities of all the employees were so pleasing and they seemed to enjoy helping people. You do not find that quality very often in the public sales. Thanks Crenshaw Hyundai for being so helpful and kind.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
5 people out of 5 found this review helpful.

I always have an amazing experience here at Hyundai ! I...

I always have an amazing experience here at Hyundai ! I am always leaving there as a satisfied customer. They help me in every way possible and always give me options on things. I seriously reccommend this dealership. They are the ones i trust.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
4 people out of 4 found this review helpful.

I had an amazing experience. Tony was very helpful,...

I had an amazing experience. Tony was very helpful, informative, and tried his best to get me the best deal on a two year lease on a 2013 Elantra.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
4 people out of 4 found this review helpful.

Always friendly. Our car was ready for pick-up when...

Always friendly. Our car was ready for pick-up when expected. Very pleased with our experience. Tony, Johnson Ross, and the service department were all very friendly when we purchased the car and anytime we stopped by including our first service appointment.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
4 people out of 4 found this review helpful.

First contact with Mr. Faucett was via phone. The phone...

First contact with Mr. Faucett was via phone. The phone call to the appointment at the dealership was great. Very nice professional saleman. Everyone I came in contact at the dealership was very friendly. The finance Manager Suzanne Hughes was also very nice. I would buy another vehicle with from the dealership with saleman Mr. Faucett and have already recommended him to others.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
4 people out of 4 found this review helpful.

I would just say that Crenshaw Hyundai is the best car...

I would just say that Crenshaw Hyundai is the best car dealer i have EVER dealt with. You can be assured that NO ONE will ever tell you a direct lie about the products or services at the dealership. The employees are very easy to deal with and are always friendly. If there is ever any kind of problem you just go see the Big Man Chuck and all will be well. I would recommend Crenshaw Hyundai way above any other dealership I have ever dealt with. No problems, only solutions. Jack Rutherford

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
5 people out of 5 found this review helpful.

Even though I am a lady they never once acted like they...

Even though I am a lady they never once acted like they didn't want to talk to me. Very friendly and helpful with all my many big and little question was not pushy. I drove 4 cars or more and they said drive more take your time. when I finally picked the one I wanted they made it there goal for me to be able to get the car and at the price I wanted. Would recommend that anyone wanting to buy a new car go here they treated my like family and was never rushed and since I bought the car they have continued to be very nice helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
3 people out of 3 found this review helpful.