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Feyer Ford of Ahoskie

(137 reviews)

Reviews

(137 reviews)

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Larry and Eric did a excellent job of getting my sale

Larry and Eric did a excellent job of getting my sale completed. Great communication through the whole process. Highly recommend to checkout Feyer Ford in Ahoskie for your next vehicle purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

This was my first time dealing with Feyer Ford in

This was my first time dealing with Feyer Ford in Ahoskie. Got to meet and deal with Larry Mulderig, the general manager, and I could not have been happier with the entire experience. Larry was great to deal with, and I told him that even though they are 1:30 hours away from where I live, they have a customer for life. I would recommend Feyer of Ahoskie to anyone looking to buy new or used car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I was very pleased with my Feter Ford experience.

I was very pleased with my Feter Ford experience.A deal was offered and I jumped on it. The team made it happen.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Everyone was so kind and helpful.

Everyone was so kind and helpful. They explained everything to me and made sure I was good with all decisions and comfortable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Getting worse

I have been taking my vehicle here for years, but the service is getting increasingly worse. There seems to be little consideration to customers wait time.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hello Nora, thank you for sharing this recent experience with us. Please give us a call at (252) 332-2133 and we will do our best to make this better. We hope to hear from you soon.

Customer

Finance Manager was very professional. He explained everything with great detail. He even went to the car and detailed an area the car washer missed. It was a very pleasant experience.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Esther, we're happy you found our staff to be so supportive during your experience here at Feyer Ford of Ahoskie. Please don't hesitate to reach out if there's anything additional we can do for you.

NOT SATISFIED.

NOT SATISFIED. Asked for inspection and emphasized air be checked in all tires because LOW TIRE PRESSURE LIGHT CAME ON. After paying bill, turned vehicle on got same message. When inquired was told I needed to drive vehicle for light to go out which I knew wasn't true. Got someone else to check all tires, right rear tire had 22, added air and light immediately went out. Asked to have rotors checked as well; was told checking tire pressure, brakes, rotors was all a part of the inspection. Makes me wonder if anything was actually done .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Consumer response

RESPOND PUBLICLY TO CENTRAL/FEYER FORD

Consumer response

RESPOND TO FEYER/CENTRAL FORD PUBLICLY.

The people are what make this a great place to take

The people are what make this a great place to take your vehicle. Everyone I have dealt with is professional, knowledgeable, friendly and helpful. The service manager, Jean listens to what the customer has to say, knows what she is talking about, does what she says she will. She always keeps me informed of the status of any repairs or maintenance. The technicians are very knowledgeable and get it right every time. I drive 1 hour and fifteen minutes from Virginia to bring my truck to this dealer because I don't have the same confidence in my local dealers and I have tried them all.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

My daughter travels 4 hrs to come back home to have her

My daughter travels 4 hrs to come back home to have her 2010 Escape serviced. She has faith and confidence in the staff. With over 215,000 miles it was time to purchase another vehicle. she came back to Feyer Ford to purchase another Escape. Wonderful knowledgeable staff.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I would recommend this dealership if you don't mind

I would recommend this dealership if you don't mind having to repeatedly try to get in contact with someone to have them respond. ONCE they respond everything is great, but getting them to respond is an issue. They are WONDERUL people, but I feel like they may be overworked and underpaid since it takes moving a mountain to get action.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.