Reviews

Average Ratings

4.8
286 lifetime reviews. Includes reviews of Hall Ford Elizabeth City from DealerRater.com
  • Great buying experience

    Purchasing my new car with the Hall team was seamless. The team stayed late for me to make it from Kill Devil Hills to Elizabeth City after work, ...

    Dealer Response

    Katelin, thank you for your complimentary feedback of Hall Ford Elizabeth City. We genuinely appreciate your business and thorough review. Please...


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    Purchasing my new car with the Hall team was seamless. The team stayed late for me to make it from Kill Devil Hills to Elizabeth City after work, and everyone pitched in to get me on the road with my new car as quickly as possible. My sales consultant, Lindale, was wonderful and I never felt pressured or rushed despite the late hour. He and the finance manager, Toney worked quickly and efficiently, answering any questions I had throughout the process. All of the other team members I spoke with, as well as the manager, Nick, were very kind and helpful. Purchasing a new car can be a painful process but these guys made it as enjoyable as possible.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Katelin, thank you for your complimentary feedback of Hall Ford Elizabeth City. We genuinely appreciate your business and thorough review. Please remember that should you be in search of a new vehicle in the future, or require any regular vehicle maintenance, we would love to welcome you back for another visit. Thanks again for taking the time to review us!


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  • Eaglecrest

    We felt very welcome and not rushed in our decision. Great customer service and they worked diligently to get us the best deal and rate


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    We felt very welcome and not rushed in our decision. Great customer service and they worked diligently to get us the best deal and rate

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Hall Ford Elizabeth City, NC

    As always Hall Ford went above and beyond to meet my needs. I had paint splattered on the side of my car. Amy took me right in and had the body sh...

    Dealer Response

    Heather, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope you continue...


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    As always Hall Ford went above and beyond to meet my needs. I had paint splattered on the side of my car. Amy took me right in and had the body shop looking at my car. They came up with a plan and had my car back in the shop. Amy also notice it was time for an oil change as well. She called to check to make sure it was ok to change my oil. She handled the paint splatter and oil change all in one day! She didn't miss a beat! Wouldn't take my car anywhere else! I love the service and professional care I receive from the service department at Hall Ford.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Heather, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope you continue to choose Hall Ford Elizabeth City for all your vehicle needs! Take care!


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  • Hall Ford/Hyundai

    Work was completed on time and car was ready when promised.

    Dealer Response

    We're happy we could keep our promise of delivery time, Melinda. Our team is dedicated to providing top-quality service, and we're so happy to hea...


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    Work was completed on time and car was ready when promised.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    We're happy we could keep our promise of delivery time, Melinda. Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.


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  • Ford Focus

    Very good service! I have always received good service here.

    Dealer Response

    It's so great to hear that you consistently receive good service on all of your visits with us, Stephen! At Hall Ford Elizabeth City, we value our...


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    Very good service! I have always received good service here.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    It's so great to hear that you consistently receive good service on all of your visits with us, Stephen! At Hall Ford Elizabeth City, we value our customers and we look forward to seeing you on your next visit. Take care!


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  • Great Service

    I went to the Hall Ford Hyundai in ECity to see if I can trade in my 2011 Ford Fusion, which I had bought at this same location from Mr. Brothers....

    Dealer Response

    Erica, our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you n...


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    I went to the Hall Ford Hyundai in ECity to see if I can trade in my 2011 Ford Fusion, which I had bought at this same location from Mr. Brothers. This time I saw Michael White because Mr. Lindale Brothers was seeing another client. Michael was patient and very helpful to me while we negotiated what would work for me, Lindale also stepped in and helped with my decision making because I was very specific about my budget. Finally I left the dealership with a brand new vehicle that was within my budget and I am happy. These guys are just wonderful to work with.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Erica, our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!


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  • Service department has no communication
    August 9, 2017

    Dropped my truck off last Monday for a scheduled Tuesday appointment. I wrote down exactly what I wanted done to my truck. Did not hear anything c...


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    Dropped my truck off last Monday for a scheduled Tuesday appointment. I wrote down exactly what I wanted done to my truck. Did not hear anything come Thursday so I called them to get a status. My service advisor was out they said he would call me back by Thursday evening I had no call so I called them he had not even wrote it up. So another service advisor tallied it up and she gave me the price I said proceed. She did her job great wish she was my service advisor. They could not get the parts last week but he told me to truck would be done by Wednesday just went to pick it up it has not been touched and even though I told him exactly what I wanted done they were still trying to charge me three separate diagnostic fees. And even after multiple calls yesterday and today he still would not return my call.

    Does not recommend this dealer
    Came in for service or repair

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  • Friendly and Extremely Knowledgeable
    August 9, 2017

    We have always gone up to Virginia to get our car worked on but my husband and I decided to give Hall a try and were extremely happy we did! John...


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    We have always gone up to Virginia to get our car worked on but my husband and I decided to give Hall a try and were extremely happy we did! John Lovett was our adviser he was friendly and extremely knowledgeable to our Explorers problems, usually advisers in the past don't explain they just say we need the work done. Not today John explained to us and made us feel comfortable fixing thing on our Ford that we weren't aware of. We will be back and tell our friends and family about our experience today. Thank you so much John !

    Does recommend this dealer
    Came in for service or repair

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  • Great experience!
    August 9, 2017

    I have purchased several cas from this dealership and ed has exceeded expectations each and every time! Keeps everyone informed and makes sure you...


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    I have purchased several cas from this dealership and ed has exceeded expectations each and every time! Keeps everyone informed and makes sure you feel like your talking to a friend! Highly recommend them especially ed!

    Does recommend this dealer

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  • Son's first car
    August 7, 2017

    Paul Jones, Jr. did a great job with a quick response on my first inquiry thru Cargurus.com . We received a funny personalized video from Paul t...


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    Paul Jones, Jr. did a great job with a quick response on my first inquiry thru Cargurus.com . We received a funny personalized video from Paul that we appreciated. Sales manager (KJ), finance and service/parts department girls were great too where we bought a Mustang T and a hat to match. We live in Jacksonville over 2 hours a way but didn't mind the drive at all. KJ's call before we left to come test drive sealed the deal. Great car with service, condition, and price being exactly what we wanted! Wouldn't hesitate to make the drive again if needed.

    Does recommend this dealer

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