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Duncan Hyundai

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (240 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (240 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Review

Great service as always. I don't think that I should have to fill out this to submit my response though as I am pretty busy. But anyway, great service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Hyundai service

Excellent service!!! Duncan took me. Ack to work and picked me up after my service was complete.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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service department

I was impressed with the first contact person, Samantha, and her personality and attitude towards her job. The waiting area was well stocked with magazines and other than being a little too cold it was a comfortable wait.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Service for my 2017 Elantra was excellent

As always, I had a positive experience with the service dept.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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BUYING A VEHICLE FROM DUNCAN HYUNDAI

VERY PLEASED WITH MY PURCHASE. THE PROCESS WAS FAST AND PROFESSIONAL . GREAT EXPERIENCE .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Duncan hyundai

I had a very good experience with sales and service( mr.sowder).I would recommend this dealership the service is great.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Service

I've had my car for almost 5 years. In those 5 years of taking it to Duncan for service/repairs/inspections, I have nothing but wonderful experiences. The staff are always pleasant, the facility is exceptionally clean and the coffee is great. I'm a VERY satisfied customer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Hyundai purchase

Great working with Leo at Ducan dealership in Christiansburg Virginia

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Duncan Hyundai provides excellent service!

Duncan does a great job in all areas! Thanks for the excellent service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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2011 HYUNDAI Sonata

Went in for a recall. Waiting room was orderly, with television, magazines, coffee for our pleasure. Walked away with a full bill of health and a wash job and no charge.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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