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Duncan Hyundai

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (240 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (240 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Service of Sonata

Car was is for oil change etc. and sea at belt recall. Work done timely as told, cleanly and appropriately. No problems. Waiting room comfortable and employees very friendly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Good job

Nice friendly service, quick device, not over priced like a lot of dealerships

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Absolutely Fantastic Customer Service

Mike Procaccio sold me my beautiful Hyundai Sonata. He is absolutely fantastic and made sure everything went as smooth as possible. We had some issues with my insurance, but he stayed calm and always helped me work through the issue. I was weary of the no haggle pricing but I am extremely happy with how everything went down. 10/10 would go back and buy from Duncan Hyundai. They are fantastic people and I felt like family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great experience!

I did a walk-in to replace my headlight bulbs and they fit me in, and got me out in no time at all!! My previous oil and filter change was painless as well. The service manager and staff are great to work with and make every trip there a pleasurable and painless experience!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Service

Fantastic Service, friendly and service oriented personnel ! I will always take my car in for service at Duncan Hyundai and will recommend them to my friends and neighbors. First rate dealership and great price. Read more at https://www.cars.com/dealers/151269/duncan-hyundai/#9ujYR3rQHQV5ut7D.99

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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requested review

excellent timely service and personnel . Do not understand why review cannot be brief and to the point. I do not like arbitrary limits.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Awesome experience!

Michael Procaccio is a great salesman, handsdown! We worked over the phone together to get everything setup in advance as my husband and I were coming up from TN to buy the car we wanted. Michael had it all together for us. But we wanted to test drive the car first to be sure this was what we were looking for and it was!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Many years of Excellent Service

Quality of service (from calling for an appointment, to repair work, to the shuttle service) are excellent. I always feel welcomed, repairs are completed on time, and I always feel like the price is fair. Loyd takes such good care of his customers.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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1st time buyer - will most likely buy there again

Bud was easy to talk to, bounce questions off of and relate to with various scenarios that arose as we went through the process of buying our vehicle - the 2nd most significant financial decision we make besides our home. I am very pleased with our vehicle and the buying process we had. I look forward to working with Duncan again and hope to catch Bud if he's available when we come back. Thanks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great service

Walked in after work and Lloyd got me right in and finished up in 30 minutes. He is always polite, smiling, and informative about anything going on with my vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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