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Ramey Ford of Princeton

(875 reviews)
Visit Ramey Ford of Princeton
Sales hours: 9:00am to 6:00pm
Service hours:
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Sales Service
Monday 9:00am–7:00pm 8:00am–5:00pm
Tuesday 9:00am–7:00pm 8:00am–5:00pm
Wednesday 9:00am–7:00pm 8:00am–5:00pm
Thursday 9:00am–7:00pm 8:00am–5:00pm
Friday 9:00am–7:00pm 8:00am–5:00pm
Saturday 9:00am–6:00pm Closed
Sunday Closed Closed
2025 state dealer award
View 16 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award
New (304) 716-0412 (304) 716-0412
Used (304) 716-0411 (304) 716-0411
Service (304) 716-0414 (304) 716-0414

Reviews

(875 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ramey Ford of Princeton from DealerRater.

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Better than in the past when it was Andy Clark Ford

Kathy Carter was very helpful, friendly and they were on time starting and finishing my service and Kathy knew about how long it would take. When I talked to Kathy on the phone she was very friendly in setting up my appointment. This is my second time to the service department and Kathy is the best!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Easiest Purchase I have ever made

This is the second truck I purchased from Ramey! They are top notch in their sales department. Very pleased with my purchase! Very courtesy and friendly!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Fast and sweet

I took my car in for an oil change. The lady at the service department greeted me with a smile and was very nice. She was accurate with the length of time it would take. I went to the waiting area, watched tv and when my car was finished another lady came and got me telling me where to go and pay. I went to cashiers office, paid and was told to have a nice weekend. Very courteous and professional employees. I’ve always dealt with Rameys. Jimmy was a dear friend of mine! He would be proud.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we're glad we could take great care of you! Our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust. Please don't hesitate to reach out to us if there's anything more we can do!

I had a great experience

I really recommend Mr. Terry Freeman to anyone who’s looking for them a nice vehicle. He made it very comfortable, very quick and most of all he really cared about how you feel. He’s the best I’ve ever dealt with in getting a car I promise you that if you go to him you will not regret it at all. Thanks Terry Freeman for everything you are the best!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful response to the quality of service our Staff provides! We are always happy to help and we hope you continue to choose Ramey Ford Princeton for all your vehicle needs! Take care!

f150 diesel

Called Robert Alford at rameys looking for pick up wanted f150 diesel said he had 2 of them went looked at it really liked it had him bring it to tazewell Robert did every thing I ask got every thing ready for the purchase bed liner and side rails then delivered it to me if you need a car or truck I would highly recommend Ramey’s and Robert Alford thanks for everything Delrick Corp Rick Compton

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We appreciate your feedback of our Staff's outstanding service! We understand it is a big decision where you purchase your car from and we are grateful to have been chosen! Thank you again for your business and we look forward to your next visit! Safe travels!

From a Chevy to a Ford.

I'm a chevy girl for generations my family only bought chevys. I was going to just look but the salesman Charles Alford came out to ask could he help me. I told him I was only looking. He said let me show you this Ford Fusion. I said no thanks I'm a Chevy girl. He said it won't cost you a thing to just look . I was surprised at how roomy it was and all the amenities it had. He said take it for a ride. I was sold I bought it right then and there. I've had so many compliments about it.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Pandora, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

#1 Customer

When I got on the lot I had no intention of buying a car. But after talking to the the salesman who came to ask if I needed any help. I thought ok I'll look at some of them. I ended up walking or shall I say riding away in a 2016 ford fusion. Mind you I'm a chevy girl for generations my family only bought chevys. But I loved this car the salesman showed me all the extras on this car I couldn't walk away. Went in done a credit check actually got the price even lower than I expected made me feel like I was the only customer on the lot. This lady walked away with a Ford Fusion. I've got nothing but awesome comments about it, even from my chevy die harders. Got a few thinking hey I just might get me one. Thanks again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Amazing

We were satisfied with our deal from start to finish.Every question was answer about our sale and purchase.Very friendly and made sure everything about the deal is what we wanted.Amazing job Lt and Ramey Ford Princeton.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Value

They sell vehicles with minor damage saying we will be taking care of it. I understand sales but to boldly lie another. Twisting things making sales part job . Falsifying thing to get a sale another- beware

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Ramey Ford Princeton is Simply the Best!!!

Ramey Ford in Princeton, WV is the best dealership out there. From sales to service Ramey Ford is the best!!! They will always go above and beyond to meet your needs. Trust me, Ramey Ford won't disappoint.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you so much for your positive comments about Ramey Ford Princeton! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!