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Ramey Ford of Princeton

(873 reviews)
Visit Ramey Ford of Princeton
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 8:00am–5:00pm
Tuesday 9:00am–7:00pm 8:00am–5:00pm
Wednesday 9:00am–7:00pm 8:00am–5:00pm
Thursday 9:00am–7:00pm 8:00am–5:00pm
Friday 9:00am–7:00pm 8:00am–5:00pm
Saturday 9:00am–6:00pm Closed
Sunday Closed Closed
2025 state dealer award
View 16 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award
New (304) 716-0412 (304) 716-0412
Used (304) 716-0411 (304) 716-0411
Service (304) 716-0414 (304) 716-0414

Reviews

(873 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ramey Ford of Princeton from DealerRater.

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No hassling about prices.

The dealer was very personable and professional he didn’t try and confuse me by moving numbers around or trying to talk me into something I didn’t want or need. He answered all my questions clearly and was eager to sell me the car I wanted at the price I wanted to pay. Great guy and look forward to purchasing from him again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

EXCELLENT!!!!!!

The nicest, most productive, people I have ever dealt with. Was treated like a queen. I really don’t know how else to say it. I didn’t even have a ford, I bought a used Nissan off of them 2 years ago an yes I had some warranty on it plus I purchased more an they still treated me like I had bought 20 fords from them. Kathy an Larry are the best ever, they deserve the highest awards ever.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Oil Change

Easy to make appo and service were done quickly. The free inspection found a problem and we were informed. Clean waiting room and service area.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Timothy, thank you for your wonderful response to the quality of service our Staff provides! We hope to be of service to you again! Take care!

prompt service

they were ready to go to work when I arrived for my appointment checked with me for approval of some additional part that needed to be replaced

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Hello, it is great to read such wonderful comments about your recent experience with us! Thanks again for your business! Take care!

Raptor

Ramey ford is simply the best dealership out there. Sales to service Ramey Ford will meet your needs. If you haven't tried Ramey Ford you need to. They are the best!!!Thanks Ramey Ford!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Charles, your comments keep us motivated and working hard for all our guests! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Ramey Ford Princeton is Simply the Best!!!

Ramey ford is simply the best dealership out there. Sales to service Ramey Ford will meet your needs. If you haven't tried Ramey Ford you need to. They are the best!!!Thanks Ramey Ford!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Your comments keep us motivated and working hard for all our guests! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Great Experience

My experience with Ramey Ford was I very positive. LT was courteous and helpful through out the process and went the extra mile when the vehicle initially planned to buy was no longer available. he was able to find another vehicle that suited my needs.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Very satisfied

Kathy in Service Dept. Is very knowledgeable and very helpful. Very satisfied with the service that had to be done and work was done when promised.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, our number one goal is attaining 100% customer satisfaction in all aspects of our dealership. It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

Online purchase

I live 3 hours from dealership. So going there wasn't an option, delivery was a must..Bought new f-150. Basically made deal all through email, including trade-in. Even gave fair deal on trade sight unseen. Cant get much better than that. Worked with rex and Lt. Would buy from Ramey ford again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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!!!EXCEPTIONAL SERVICE!!!

Just had to write a review for my experience with Ramey Ford in Princeton WV. LT my USAA service representative helped me find the vehicle that I wanted. I wasn't sure if I could swing the payment of the Ford Eco Sport that I wanted. In my experience it's best to go big, all the way, fully loaded. Then you have no regrets. Well going all the way was out of my pay range for that particular vehicle, but LT found me a more than acceptable replacement with a payment range that I could handle. I absolutely love my 2017 Mitsubishi Outlander. It not only came fully loaded, but was way bigger than the Eco Sport and had a superb warranty. The complete process took about 5 hours and my new vehicle was delivered to me with the paperwork to sign! They even took my trade in back to the dealership with them! I didn't have to sit in the dealership for hours. I was working while LT was hard at work for me. It literally could not have been easier. Thank you again LT and Ramey Ford in Princeton!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, your comments keep us motivated and working hard for all our guests! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.