Reviews
Tough customer satisfied
I am probably one of the toughest customers to satisfy. I was " courted" by online dealerships but my rep with Ramey went the extra mile to find me what I wanted.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Greetings, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. Please let us know if there is ever anything else we can do for you! Safe travels!
Excellent!!!
Second vehicle purchased from Ramey Ford in Princton. I now own a Ford Ranger, a Ford F150 and a Ford F250 Super Duty. Couldn't ask for better sales and service. Thank you
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for your review; we are happy we could make your experience an excellent one! If you have any additional questions about your new vehicle, we will be more than happy to assist you. Safe travels!
Excellent!
The experience of buying my new truck was absolutely great from start to finish. I would definitely buy from them again. The used sales and finance staff was great!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Best Place You Can Buy
This was my 11th vehicle purchase from Kevin Cochran since 2010. I really don't know how many vehicles my family has purchased in the past from Ramey Ford (previously Andy Clark Ford). We are a very loyal Ford family. I don't live in the area anymore but still come back there to buy. We have always been treated exceptionally well and I appreciate that everyone goes the extra mile. Excellent customer service!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Greetings and congratulations on your 11th vehicle purchase! We are so pleased and grateful to know that you and your family continue to do business with us. You must know how truly valued you are to our growth and best practices! If there is ever anything else you need, please do not hesitate to reach out to us directly. Safe travels!
New truck purchase
I purchased a new 2018 Ford F-150 from Ramey Ford in Princeton, WV and it was the best experience I’ve ever had trading vehicles. David Sluss, Craig Cook and Jon Martin were all extremely helpful and a pleasure to work with!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Pure Excellence!!!
Ramey Ford is simply the best dealership out there. From sales to service they do it all perfectly!!! Huge shout out to Kathy Carter and Ashley Wimmer in service!!! Also, a special thanks to Larry Clark, Rick Cole and Dave Sluss and everyone else that is part of the Ramey Ford team. Thanks Ramey Ford for all you do!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Always AWESOME !!!!
My team in the service department, Kathy and Gary, are so in tune with my needs. I. Don't go anywhere else!! Just love them!! 🤓
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent Customer Service
This is our 3rd time purchasing a vehicle from Ramey Ford Princeton. Our experiences have been wonderful. Matt Hodock and Fred Kinder are great to work with and the transcation was quick and painless. We love our new Ford Explorer.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your wonderful response to the quality of service our staff provides! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!
Work done well as scheduled
Kathy in the service department did a great job working with the parts department and getting a set of tires in and installed on one of our family's vehicle. The pricing was very competitive for the tires, installation and alignment was done well and the dealership also handled the paperwork for filing for the various rebates. Great job!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Sales experience
LT was able to provide the exact vehicle that I wanted at a reasonable price, unlike other dealers who could not perform at his high level.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, thank you for taking the time to let us know about your experience with LT! We're so pleased to hear that we were able to help you out. Please let us know if there is ever anything else we can do for you! Safe travels!