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conway heaton service is top notch in my book, professional and thorough!!!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Your satisfaction means a lot to us, and we truly appreciate you choosing Conway Heaton Inc for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.
owner
Great service! Service Advisor is friendly. Will be back to this dealership.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Charles, your comments keep us motivated and working hard for all our guests! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
WARRANTY REPAIR
I purchase and take all my vehicles to Conway Heaton for repairs. The service department is extremely helpful and great to work with. Christy and her technicians got my vehicle in and out in a hurry and did a great job on repairs! I recommend them to all my friends and family.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Gayle Crawford
Recently purchased a 2017 Ford Escape and everything went great as the Conway Heaton staff were all easy to work with.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Gayle, thank you for your kind words and congratulations on your new vehicle! Please let us know if there is ever anything else we can do for you! Safe travels!
Oil change
Oil change got done within an hour of appointment. If they continue like this I will stay with them.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
James, thank you for your review! We hope to continue providing you with quick, quality service experiences. Safe travels!
Quick Service at a good price.
Brakes went out on my 2002 F-350 and had it towed Conway-Heaton. Steve Greenwell, service manager had me ready to go that same day.? Great service at a reasonable price!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We really appreciate your feedback! We hope to be of service to you again! Take care!
Love the service and my car
Bill and John are awesome they help me get into a new ride when I needed one really really bad and I me in and out really fast
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Charles, thank you for taking the time to leave us your response to our Staff's outstanding customer service! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
Ford Focus
Great experience Awesome sales department and sales manager
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Bill Sheckles is the best!
Love my new Ford Focus! Bill Sheckles is by far the best salesman to work with when buying a vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Wheezie
Conway Heaton gave me an Honest Deal, a fair deal and a fair trade for my vehicle. According to what I thought was a fair Deal. We bought a 2016 Edge Titanium. The price was $2000 to $3000 below any other quoted price. We searched 3 lots in Louisville to say sadly they closed at 6pm (For a working person, this did not help). We found 2 Dealerships that were open, one did not have what we were looking for and the other had sales reps that were not willing to help or did not seem to want to sell a car. . I called Conway Heating on Friday, to speak about a car on theier lot and on Saturday Morning I signed the papers. We were very happy with our purchase and the excellent customer service. I will return for future vehicles.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 3.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase